AutoNation Toyota Winter Park - Service Center

First of all Rodolfo Freites awesome salesman went above and beyond helping us, Antonio Sanchez great service manager did try to sell us anything we didn't need, Alejandro Bautista was also a great service and beyond helping us, Antonio Sanchez great service manager did try to sell us anything we didn't need, Alejandro Bautista was also a great service manager, couldn't ask for anything more than the greatest customer service ever, something I haven't seen in years. Thank you very very much, they are great assets to Toyota. Thank you from Sonia & Debbie More

Service department totally chaos. .twice now didn't do what I asked. Left this dealership after 3 hrs today...oil change last time 2 1/2 hrs! .twice now didn't do what I asked. Left this dealership after 3 hrs today...oil change last time 2 1/2 hrs! More

Nicholas Chaux and Dante Tyson are both great knowledgeable professionals who helped me to pick the right tires for my 2022 Camry Hybrid. They patiently answered all of my questions and I’m happy knowledgeable professionals who helped me to pick the right tires for my 2022 Camry Hybrid. They patiently answered all of my questions and I’m happy I gave them my business. To the manager: please give a big credit to these guys. I usually don’t leave reviews, but these guys deserve it. - Kiryl (happy customer) More

Excellent work and service; very cordial and good advices from Andres Turco and Rogzy Sanchez. from Andres Turco and Rogzy Sanchez. More

Dante was easy to work with and honest. Great customer service and would work with him again. Great customer service and would work with him again. More

The staff are professional, polite and friendly, very attentive. You do not get bored while waiting for service. They can answer any question you have. Appointment online schedule is friendly, easy to ma attentive. You do not get bored while waiting for service. They can answer any question you have. Appointment online schedule is friendly, easy to make an appointment and easy to canceled. More

Professional, courteous, thorough and prompt. They keep you advised of the staus and review their work and findings with you. They keep you advised of the staus and review their work and findings with you. More

Honestly this dealership gives me stress and anxiety. I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then there’s the fact that I can ask 5 different people the same question and get 4 different answers to the same question. Ive literally scheduled maintenance via phone and come to check in for my appointment and I still get asked by 3 different people why I’m checking in my vehicle. Then there’s the fact that on my last visit I was told I need injector cleaning even though I had done it the previous visit before that. I had to ask the service advisor to check back in my paper work cause if not I would have been charged again for nothing and it’s not like it’s a cheap service either. I recently tried to order parts from this dealership and was almost ridiculously overcharged when I found the same exact parts from another Toyota dealership out of state cheaper even with shipping by 800 dollars. I’ve been coming to this dealership for 6+ years and mostly because of the convenience of it being around my school and home cause I’d much rather go to Toyota of Orlando. Although I will say the only bright side of coming to this dealership is the far few inbetween service advisors like Dante that actually take the time to actually explain to the customer and make sure he gets a solid answer before answering any questions he seems unsure of instead of most of them that give a half xxx answers. More

Today I was served by Dante! He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensur He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensured to expedite the service so that I wouldn't miss my son's game. Automation has THE BEST team! Thank you Dante! More

David Rodriguez was my service advisor was a excellent experience I highly recommend this dealer experience I highly recommend this dealer More