AutoNation Toyota Winter Park - Service Center

The waiting time is not too crazy they got decent amount of seats both out side & inside for if You are waiting or want to wait that's a couple of thing the I care about although have to wait on a Valet was of seats both out side & inside for if You are waiting or want to wait that's a couple of thing the I care about although have to wait on a Valet was a little confusing to Me the first time I was there it was ok. More

I had a small issue with a previous visit and was contacted by Stewart to rectify. Stewart was very receptive to my needs and answered every single text. He was able to make arrangements for me to contacted by Stewart to rectify. Stewart was very receptive to my needs and answered every single text. He was able to make arrangements for me to have my issues corrected within an hour of my arrival. I was very happy! Everyone that I dealt with was very friendly and accommodating. You can tell they are very customer service driven More

My Service Adviser, Giovanni, was prompt getting to me at my appointment time. He kept me updated on the status of my car and the service was completed ahead of the schedule he had given me. Very professiona my appointment time. He kept me updated on the status of my car and the service was completed ahead of the schedule he had given me. Very professional, courteous, and friendly More

When you arrive there you are greeted immediately. The personal care is outstanding and you are treated like family! The personal care is outstanding and you are treated like family! More

Actually Toyota contacted me to see if I would like new windshield wipers. Just make an appt and we will install them for free. They did one better-- they came to my home and installed them. No catch, s windshield wipers. Just make an appt and we will install them for free. They did one better-- they came to my home and installed them. No catch, showed up on time, did the job and were off. Of course I asked... Why...Toyota wants to stay in touch. That's good with me I have had 2 great experiences here so far buying 2 camry's here. 2014 and then 2020. More

Always receive service requested in a timely manner. Service technician always informs me of issues and resolutions when diagnosed. Service technician always informs me of issues and resolutions when diagnosed. More

This dealership usually says they will finish your service in under a hour… my regular routine service took TWO HOURS, just for the tech to text me photos of what needed to be done. My appointment was service in under a hour… my regular routine service took TWO HOURS, just for the tech to text me photos of what needed to be done. My appointment was at 10am. At 11:15am, I was told there was a nail in my tire and it was currently being fixed… shouldn't take much longer. At 12pm I asked for an update and was told to meet the tech at the service desk. He asked me to sign the paperwork and sent me on my way with zero explanation to what was done on my truck. I am extremely frustrated that I had to reach out multiple times for an update on when my routine service would be done. When I finally got the keys to my truck, I got in it only to see whoever worked on my truck left their trash on my passenger seat (crumbled up water bottles and a snack wrapper). My truck is not your trash can! Once this lease is up, I will be turning in my truck and never going back to this dealership. More

Very prompt getting to me for my appointment and very courteous. Wait for oil change was kind of long but did include checks and recommendations for other services which when approved by me were done pr courteous. Wait for oil change was kind of long but did include checks and recommendations for other services which when approved by me were done promptly. No sales pitch or pressure at all? Thank you very much. Marium was very helpful as my Service Advisor More

Great and quick service as always! Very organized and thorough with follow up questions when presented Very organized and thorough with follow up questions when presented More

Honesty, informative, timely, integrity,kindness, excellent advisors, organized, super nice driver Raul, trustworthy, Mike is a fantastic advisor. Very careful with my car. Why go anywhere else? excellent advisors, organized, super nice driver Raul, trustworthy, Mike is a fantastic advisor. Very careful with my car. Why go anywhere else? More