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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,432 Reviews

2,432 Reviews of AutoNation Toyota Winter Park - Service Center

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May 31, 2023

Poor communication within the dealership on multiple levels, waste of time and overpriced services. Overall a disappointment. More

by stojic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of employees name
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

May 30, 2023

I arrived at 10 am and my advicer was Michael and he took my car in and took good care of everything. I am very happy with the fast service. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 02, 2023 -

AutoNation Toyota Winter Park responded

Hi Yvonne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 02, 2023 -

Yvonne responded

Thank you so much. Great service , if I need anything else for my car I will be back.

May 30, 2023

if I could give negative #s I would! took 6 hours for a $699.00 diagnosis of my car. no actual repair or parts, just the "diagnosis". Stopped coming here 4 years ago when they told me I More

by ckumiski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giuseppe
Jun 02, 2023 -

AutoNation Toyota Winter Park responded

Hi, it's upsetting to hear that your experience was anything but stellar. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0783 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 29, 2023

Always enjoy coming to AutoNation Toyota Winter Park for my services. I love the amenities that are provided to those this wait (like coffee) and the speed of completing a service. They promise to have Toyo More

by ashley.dejesus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward, David
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi Ashley, thank you so much for your positive comments about AutoNation Toyota Winter Park! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

I received fast services and the price was better than other places for my oil change. More

by mrodrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2023

Excellent service. Thanks to Giovanni Rodriguez! He explained thoroughly our questions and helped us, thanks @ More

by jfmbmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rodriguez
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

They are always helpful and keep me up to date,with my vehicle needs. They have taken good care of me and my vehicles. I tell all my friends who own Toyota vehicles, about them. The service department is More

by crlwht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan great to work with.
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Winter Park

May 28, 2023

Excellent customer service and the waiting time less that one hour, I did the appointment same day More

by Susanavolquez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

The customer service is the best! I love how they value your time and keep you informed. They are so efficient at what they do! Thank you AutoNation Toyota Winter Park. More

by hollybruinsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha and Marcos
May 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

The service was fast and under an hour. Facilities were clean and personal was very attentive More

by Jlcd01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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