AutoNation Toyota Winter Park - Service Center

Very professional and prompt. Alejandro was very knowledgeable and kept me informed at all time. Alejandro was very knowledgeable and kept me informed at all time. More

I made an appointment to be told Toyota policy wait time is aways 3hr is ridiculous is aways 3hr is ridiculous More

I’ve been a customer at this dealership going on 20 years and appreciate the great service I get every time I visit. The staff are so professional and there’s never any pressure to have maintenance done that and appreciate the great service I get every time I visit. The staff are so professional and there’s never any pressure to have maintenance done that I might not want to do on that particular day. I highly recommend this dealership! More

My last appointment was by far my worst experience with this service location. I had been getting my truck serviced at this location for the past couple of years now, and my former advisor, Eddie Ramos, al this service location. I had been getting my truck serviced at this location for the past couple of years now, and my former advisor, Eddie Ramos, always took good care of me. He was not about the dollar. He made me feel like he had my best interest in mind and gave me honest feedback on my truck. Unfortunately, he no longer works there. What a difference! The service advisor that was assigned to me for this last appointment was not personable, he seemed like he was unaware of my appointment, and not 2 minutes into his introduction, he asked me about what I was quoted before and the cost is going to be higher now, etc. I was also turned off by the diagnostic policy where that fee does not get credited toward the cost to fix the problem discovered. To cap it off, when I went to pick up my truck, I waited 30 minutes before I was checked out because it turned out my Service Advisor went to lunch and there was some confusion on covering his clientele. This was my most expensive appointment and my worst experience appointment. Consequently, it was my last appointment. I will be looking to take my business elsewhere for a shop that can appreciate a lifetime customer. More

Easy service , took less than an hour to get my service complete and the staff was helpful and professional. complete and the staff was helpful and professional. More

Awesome service. They treat me vip since arriving. The car was ready and clean when promised. They told me everything that was performed in the car. They treat me vip since arriving. The car was ready and clean when promised. They told me everything that was performed in the car. More

Thomas provided excellent service. I didn’t know I needed brakes. He offered me transportation so that I wouldn’t need to sit waiting for four hours. I didn’t know I needed brakes. He offered me transportation so that I wouldn’t need to sit waiting for four hours. More

Highly recommended. Everyone is very polite and attentive. The facilities are clean and in order. Everyone is very polite and attentive. The facilities are clean and in order. More

Slow service. Expensive Over 2 hours for an oil change. They used the wrong weight oil Expensive Over 2 hours for an oil change. They used the wrong weight oil More

AutoNation Toyota has been one of the best experiences I’ve had with buying a vehicle, all the way up to my very first maintenance. I am blown away with the customer service and how accommodating they are I’ve had with buying a vehicle, all the way up to my very first maintenance. I am blown away with the customer service and how accommodating they are with me anytime I come in. Blessed to have bought my car with AutoNation Toyota! More