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AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,432 Reviews of AutoNation Toyota Winter Park - Service Center
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May 17, 2023
Great experience! ! Service representative Dante was very knowledgeable, helpful and customer service oriented. He helped me choose the most necessary and cost effectiv ! Service representative Dante was very knowledgeable, helpful and customer service oriented. He helped me choose the most necessary and cost effective repairs/services. More
by Malli_jon
Employees Worked With
Dante
May 17, 2023
The service center and Jorge met all my expectations. They resolved my 2001 4 runner issues and repaired it like new. I feel confident on making my trip to NC Blue Ridge since the repairs were made. They resolved my 2001 4 runner issues and repaired it like new. I feel confident on making my trip to NC Blue Ridge since the repairs were made. More
by JD
Employees Worked With
Jorge Ortiz
May 16, 2023
I have always been treated promptly and with respect. When I needed to have a service alert appointment, I went on a Saturday and I even got a free lunch! Dante, my service representative was EXCELLENT! When I needed to have a service alert appointment, I went on a Saturday and I even got a free lunch! Dante, my service representative was EXCELLENT! More
by PCBSFJoyce
Employees Worked With
Dante in Service
May 15, 2023
Great job, great customer service to my advisor, Mr. Andrick Salinas. He is honest, hard working and professional. We are totally satisfied with his services and advises. Strongly recommend him to a Andrick Salinas. He is honest, hard working and professional. We are totally satisfied with his services and advises. Strongly recommend him to any one. More
by markn678
Employees Worked With
Andrick Salinas
May 15, 2023
This dealership is not the same as it was before AutoNation took over. The person who took care of me never came to me to discuss my vehicle. She texted me and I had to go to her. This is not the sa AutoNation took over. The person who took care of me never came to me to discuss my vehicle. She texted me and I had to go to her. This is not the same personal care you used to get. I went in to have my brakes looked at, after over an hour, she texted me a list of things that needed to be addressed. The prices are outrageous. I could only afford to have two items addressed that I felt was very important. So I waited over another hour to have spark plugs replaced and a radiator hose put on which cost me over $400. All total I was there over three hours, and I had an appointment. I had always trusted Toyota, but since it has changed, and I recently learned that a AutoNation has bought it and that is why there are so many changes. I saw other technicians, or whatever you wanna call them come out and speak to the customers, but my technician did not. I will be looking for another Toyota dealer that I can go to for service. It is a shame, because AutoNation Toyota of Winter Park is so close to my home. Prior to my visit the other day, I had windshield wipers, replaced on my vehicle several months before. When it started to rain, the windshield wipers got tangled up with each other because they were improperly installed. I’m really disappointed, because I need more work done but the prices are so high I can only afford to have a few things or one thing done at a time. I had forgotten to bring the coupon that was mailed to me from Toyota to say if I spent over a certain amount I would have a certain amount taken off. There were no ads at the store, nor could Marium find one on your website. I told her that I thought that if I spent between 303 $199 I would save $60 since I did not have the ad with me, she couldn’t look it up. I could have saved $80 because I spent over $400. I was told that I could apply for a credit card with AutoNation with no interest if paid within either six months or 12 months, depending on how much I qualified for. There was no one in the store to talk with me about it or help me with it. I was told you have to do it online. I think that is poor business practice. Not everyone has access to a computer. More
by Blgkg
Employees Worked With
Marium (female)
