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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,445 Reviews

2,445 Reviews of AutoNation Toyota Winter Park - Service Center

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April 13, 2023

very disappointed. The main thing I brought the car in for was not completed. They just made a comment - says not performed today. Now I have to live with it until I More

by dkoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't see his name
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

Apr 21, 2023 -

dkoby responded

I don't know what can be done at this point. I will just have to make another appointment to bring it back for the main issue that I brought it in for. I am going to be taking it on vacation in a few days so I guess I will make an appointment when I get back

May 02, 2023 -

dkoby responded

I never got a response on this! I noticed today that the tire light is still coming on - was told this was repaired. If you could just respond this way, I am on the phone most all of the day for my business

April 11, 2023

They were very professional and provided service in a prompt manner. Easy to work with. More

by tombateman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bateman
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

AutoNation Toyota Winter Park Rocks! ! Couldn’t be more greatful for the level of service they provide. Rommy Smeir is a true professional. On point and efficient. Thank you for taking c More

by Yelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rommy Smeir
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2023

I appreciate the ease of drop off/check in. Marium is one of best, she was helpful and transparent. More

by Durnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marium
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 10, 2023

It takes too long to do service when you don't have an appointment. One time they suggested I need like 3 things to be done to my truck and I said I'll do them another time, when i went back to get them More

by deissydca86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

April 08, 2023

Professional good communication will take care of your car at the best way. No worries as long as you take your car to the show room More

by Shinu Elsa-Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

They are usually polite and informative. The waiting area has anything anyone would want including great free coffee and a small theater. With that said there is a longer wait than is desire More

by dr.williampaldino
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 21, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 06, 2023

From my previous experience ms to now I’ve seen great improvements. Their wait time for services has reduced and they continue to have great customer service. More

by Ilikegoodcustomerwervice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 08, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

Michael - outstanding experience with service. Thank you! This rating only applies to my service experience yesterday with Michael. I have found many other things at this dealership to be lacking. More

by cobineonline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael C
Apr 07, 2023 -

AutoNation Toyota Winter Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2023

Took 4 hrs to get the service done on my car and the appt was set for 11:15am. More

by Rosalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Tyson
Apr 06, 2023 -

AutoNation Toyota Winter Park responded

Hello Rosalinda, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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