AutoNation Toyota Winter Park - Service Center

I had a 10am appointment for 35k service. It’s just a tire rotation. I was there for 2 2/2 hours and nothing was done yet!!!!! I left and will NEVER come back. It’s just a tire rotation. I was there for 2 2/2 hours and nothing was done yet!!!!! I left and will NEVER come back. More

Buen trabajo en corto tiempo realizado y atendido con mucha comodidad buenas áreas recreativas espacioso mucha comodidad buenas áreas recreativas espacioso More

I will be looking for another place to have my car serviced. I waited at the dealership for 5 hours and found out my car had not even been looked at. Thankfully, they provided me a rental car to all serviced. I waited at the dealership for 5 hours and found out my car had not even been looked at. Thankfully, they provided me a rental car to alleviate the situation. But, it was disappointing to wait 5 days. I spent over $2k to get my AC fixed, so after spending so much $$$, I wasn't in the mood for any other problems. Finally, when i picked up my car, the low fuel light was ON. I checked how many miles left, and it said zero. I wasn't sure if I could even make it to a nearby gas station without running out of gas. I don't plan to come back here. More

Time estimate for service correct. Great communication from Dante. Temperature while waiting was very comfortable. Great communication from Dante. Temperature while waiting was very comfortable. More

This dealership is not fair,my tire leaking 3 different time they dont replace, bad rotors the cut then instead replace time they dont replace, bad rotors the cut then instead replace More

Very Good customer service from Eduardo Ramos and the waiting time was good. I'll be back soon for my next maintenance. waiting time was good. I'll be back soon for my next maintenance. More

The staff and atmosphere in this dealership is very welcoming and pleasant. I personally love the Theater. They also give free food and offer you water. Excellent Customer Service. welcoming and pleasant. I personally love the Theater. They also give free food and offer you water. Excellent Customer Service. More

I was in for a complimentary 10k service. My only request was to repair the driver side sun visor because it is very hard to move. It seems like my advisor ignore my request completely. When My only request was to repair the driver side sun visor because it is very hard to move. It seems like my advisor ignore my request completely. When I bring it in next time, I hope that they pay more attention to customer concerns. Besides that, service was good. More

I purchased my RAV 4 at this dealership 5 years ago and had a wonderful experience, and the first 3 years of oil changes and in-warranty service was great. Since then though, service has steadily gotten w had a wonderful experience, and the first 3 years of oil changes and in-warranty service was great. Since then though, service has steadily gotten worse, and this month's oil change was the worst yet. I had an appointment, but arrived 20 minutes early and still had to wait in the line for quite awhile to be checked in. I was told my appointment time hadn't arrived. Several service attendants motioned me forward in the line, while cars all around me and behind me got checked in first. Then when I came to pick up my car after being notified that it was done, I was redirected to several areas until I finally got to the kiosk where my service person was supposed to be. He wasn't there, and I had to wait again while someone called for him. He was a very pleasant and apologetic, and I have nothing against him. It is the flow at the service department that has me annoyed. I don't think I'll be back for future service. More

I bought my car here in the midst of the car shortage of 2022 and Edwardo my salesman was awesome. It was the least painful car buying experience I had ever had. Going to the service department is just as p 2022 and Edwardo my salesman was awesome. It was the least painful car buying experience I had ever had. Going to the service department is just as painless. I scratched my new car and they were understanding and helpful. The fixed the problem in an affordable way and gave my care a free wash. Scratching my new car hurt but the dealership somehow made it hurt less. I used to think of car dealerships as blood xxxxxxx charlatans but this one is almost human. More