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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,436 Reviews

2,436 Reviews of AutoNation Toyota Winter Park - Service Center

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January 30, 2023

I had an appointment for an oil change and came 10 min. early. I took about two hours for an oil change. They are disorganized. More

by Dave
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
Feb 03, 2023 -

AutoNation Toyota Winter Park responded

Hi Dave, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

January 28, 2023

Very pleasant people and professional. My service was handled as requested and in a timely manner More

by Mike Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 02, 2023 -

AutoNation Toyota Winter Park responded

Hi Mike, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

They are always courteous, professional, and timely. I went on a holiday and they were swamped with customers but they did a great job anyway. I know they will take good care of my Toyota. More

by anthony_lugo_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Excellent service from Jorge, very professional, attentive and knowledgeable. The service was completed earlier than anticipated. Extremely satisfied. More

by cdedler22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz
Jan 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2023

Although the technician who took care of my was very professional and showed a high level of courtesy the waiting time was too long. I did wait over two hours to get the oils change to my corolla More

by rafaelsuarezt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember his name
Feb 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 27, 2023

Very slow, I called for appointment for nail in tire and was told it was considered an emergency and did not need appointment. Got there and it took three hours to fix. Called me at two hours and forty fiv More

by 337robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

January 26, 2023

I have been coming to this dealership for several years. I get my oil changes and maintenance here and Cory Pope has helped me every time. He is awesome. Keeps me informed on how it's going and is very prof More

by donna.gravett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Pope
Jan 30, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 26, 2023

Very good and professional attention, they evacuated all my questions where I was satisfied with the answers. More

by Vladimir Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward and Kenneth
Jan 30, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us, Vladimir! Feel free to stop by if you ever need any more help.

Jan 31, 2023 -

Vladimir Santana responded

Very good and professional attention, they evacuated all my questions where I was satisfied with the answers.

Jan 31, 2023 -

Vladimir Santana responded

very good and professional,thanks

January 26, 2023

They always make me feel like I am the most important customer they have. It is always a joy to take my car there to be serviced. More

by quita11quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 30, 2023 -

AutoNation Toyota Winter Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 26, 2023

Top notch agent, Edwardo. Service quality good and I was kept informed as to what I needed. Work was done in a timely manner. More

by caklady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Ramos
Jan 30, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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