AutoNation Toyota Winter Park - Service Center

My service writer was very helpful. He kept informed of work needed on my car and called me promptly when it was finished. He kept informed of work needed on my car and called me promptly when it was finished. More

Eduardo provided great communication. I purchased 2 new tires and had my brakes inspected. This service center is outstanding. Snacks, beverages and even a movie theatre. It’s always a po I purchased 2 new tires and had my brakes inspected. This service center is outstanding. Snacks, beverages and even a movie theatre. It’s always a positive experience. I trust them More

Service was excellent as it always has been. Thomas was very friendly and accommodating, and an excellent communicator. The charges for services seemed high, and honestly if you're going to add Thomas was very friendly and accommodating, and an excellent communicator. The charges for services seemed high, and honestly if you're going to add a 12% parts and labor shop charge to all bills, this should be addressed when vehicles are dropped off, and also noted by the agent when repair costs are discussed. To me it would be much more "transparent" to omit this "hidden" charge, and add 12% to all parts and labor costs, though they're already generally on the high side. More

The service department usually finishes the maintenance services (I always make an appointment) within the time indicated at inception. I didn't purchase my vehicle at this location (they didn't offer me t services (I always make an appointment) within the time indicated at inception. I didn't purchase my vehicle at this location (they didn't offer me the best deal or provide me with a good trade-in amount), but they do a good job servicing my car. More

This location is always busy, but don’t let that deter you from visiting. They do the job right and in a timely manner with frequent updates via text. Their customer service is great and everyone is very you from visiting. They do the job right and in a timely manner with frequent updates via text. Their customer service is great and everyone is very friendly. More

Great customer service, quality work, and ready to make sure customers leave happy and satisfied sure customers leave happy and satisfied More

It was an OK experience, and we will call back to pick up the car to let us know it was ready. We waited 30 minutes before somebody came to help us. the car to let us know it was ready. We waited 30 minutes before somebody came to help us. More

Wait time is way to long. Every time since 2020 I've had an appointment. I get there on time for a simple Oil change and Tire rotation and it's always 4 hours or longer. And Every time since 2020 I've had an appointment. I get there on time for a simple Oil change and Tire rotation and it's always 4 hours or longer. And then they won't offer any discounts for the wait unless you fuss about it. Ridiculous!! Get it together. Every customer that has to wait that long should get a gas card and a discount. Nothing will change until it hits the bottom line in profits. As there running about 300 on average thru service and can't keep staff. Just very, very disappointed. More

I serviced my vehicle. The wait was approximately 4.5 hours, despite having a lab appointment. The wait was approximately 4.5 hours, despite having a lab appointment. More

I was provided with a Tire Rotation and Oil change due to very bad service before. I was informed this was the last time for me to receive any kind of compensation. I never requested to be given anythi very bad service before. I was informed this was the last time for me to receive any kind of compensation. I never requested to be given anything from anyone. Again the reason I received this compensation was due to very bad service. I don't know if I ever buy a car there again or service. Joe Fernandez 407 365-4695 More