AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,445 Reviews of AutoNation Toyota Winter Park - Service Center
....Cory was very helpful and easy to work with. The experience was very positive as I was given a rare coupon for an oil change that was amazing. The only aspect that could be improved was that I ment experience was very positive as I was given a rare coupon for an oil change that was amazing. The only aspect that could be improved was that I mentioned the dashboard had to be reset, and upon returning to the dealership Cory reset the indicator himself and noticed I also didn't get a new oil change sticker. So he did that as well. But for a complimentary oil change coupon I still was happy, and thankful Cory saw the sticker was missing. More
This dealership is willing to work with you to get a price that you are comfortable with. There are team members that are great and make you feel like you are a main priority while you are there. Howeve price that you are comfortable with. There are team members that are great and make you feel like you are a main priority while you are there. However, there are a lot of team members that do not. One of my biggest dislikes about this dealership is that you will need assistance and stand at someone's desk or reception area and multiple workers will simply walk past you. Recently I experienced this while was in the service department. I had many people ignore me, including two managers. I have been to other Toyota dealers and that is nor the case. More
This dealer although unlike other deals that don’t pressure you into a buy, will sneak fees on fees on you when you finally are ready to bite. My beef with this dealership is mainly with service, I ha pressure you into a buy, will sneak fees on fees on you when you finally are ready to bite. My beef with this dealership is mainly with service, I had only had one of their used 2020 Toyota highlanders for 2 months (4000 miles) and they wanted me to pay full price for a battery after doing all their CPO warranties and everything in between. Ontop of their BS warranties and service deals, they overbook service appointments online and in person. They had atleast 50 cars waiting in line for service at 9 am this morning of Friday Jan 13th. I keep getting less and less impressed with Toyota every time I’ve dealt with them. More
Eduardo provided great communication. I purchased 2 new tires and had my brakes inspected. This service center is outstanding. Snacks, beverages and even a movie theatre. It’s always a po I purchased 2 new tires and had my brakes inspected. This service center is outstanding. Snacks, beverages and even a movie theatre. It’s always a positive experience. I trust them More
Service was excellent as it always has been. Thomas was very friendly and accommodating, and an excellent communicator. The charges for services seemed high, and honestly if you're going to add Thomas was very friendly and accommodating, and an excellent communicator. The charges for services seemed high, and honestly if you're going to add a 12% parts and labor shop charge to all bills, this should be addressed when vehicles are dropped off, and also noted by the agent when repair costs are discussed. To me it would be much more "transparent" to omit this "hidden" charge, and add 12% to all parts and labor costs, though they're already generally on the high side. More
This location is always busy, but don’t let that deter you from visiting. They do the job right and in a timely manner with frequent updates via text. Their customer service is great and everyone is very you from visiting. They do the job right and in a timely manner with frequent updates via text. Their customer service is great and everyone is very friendly. More
The service department usually finishes the maintenance services (I always make an appointment) within the time indicated at inception. I didn't purchase my vehicle at this location (they didn't offer me t services (I always make an appointment) within the time indicated at inception. I didn't purchase my vehicle at this location (they didn't offer me the best deal or provide me with a good trade-in amount), but they do a good job servicing my car. More