AutoNation Toyota Winter Park - Service Center

I have been servicing my car at this dealership (Autonation Winter Park) for at least 10 years and had worked with Gerry Z. Maybe I was spoiled by him that service those times was excellent. Then h (Autonation Winter Park) for at least 10 years and had worked with Gerry Z. Maybe I was spoiled by him that service those times was excellent. Then he left asked for a new service advisor who replaced Gerry.and was given Joel. I made an appointment for 10 am. It took him awhile to see me in my car and then I told him I will wait in the waiting room. I waited for almost 2 hours before he called me on my phone and didn’t even personally see me at the waiting room of the dealership to tell me what’s needed to be done to my car. Then maybe after 20 minutes and he called again and told me to go the service desk. Since it was my first time working with him I didn’t know where his desk was. Maybe this is the new norm of service though I saw some service advisor in the waiting room telling their customer that their car was done. The woman cleaning the waiting room was excellent and like the coffee/tea dispenser. More

I went to 3 different dealers. This was the one with best peixe and best customer service. Nobody tried to push me into buying anything, but all the time they looked to provide me This was the one with best peixe and best customer service. Nobody tried to push me into buying anything, but all the time they looked to provide me the car that I wanted. Very nice staff. More

Most of the time, the service is completed in 60-90min. Yesterday was not the case. I guess because they had more vehicles than expected. I was told that my vehicle will be ready in 2 1/2 hrs. However, I r Yesterday was not the case. I guess because they had more vehicles than expected. I was told that my vehicle will be ready in 2 1/2 hrs. However, I received my vehicle 4 hours later. On the other hand, the representative was super nice and helpful all the time. He answered all the inquiries that I had. More

Great service, employee Lazaro was great, the waiting time wasn’t that much……… Great service, employee Lazaro was great, the waiting time wasn’t that much……… time wasn’t that much……… Great service, employee Lazaro was great, the waiting time wasn’t that much……… More

The service at AutoNation Toyota was excellent along with the customer service. I was very impressed by how quick they were. I appreciate how courteous the staff was upon arrival and checkout. the customer service. I was very impressed by how quick they were. I appreciate how courteous the staff was upon arrival and checkout. More

Extremely Disorganized, no team work, slow, honestly a mess.My appt was at 2 for an oil change they finished at 5pm. Then they lost my keys and left my car smelling awful like BO. My advisor had 3 people mess.My appt was at 2 for an oil change they finished at 5pm. Then they lost my keys and left my car smelling awful like BO. My advisor had 3 people waiting for him and no one stepped in to help him when all the other advisors were just waiting to go home. More

Exelente trabajo y muy puntuales recomendados al 100 % estoy pensando y comprar mi otro vehiculos con ellos estoy pensando y comprar mi otro vehiculos con ellos More

Came in at opening time 0800 and they were ready as to work. In and out for my 5000 mile inspection, they were very timely and professional. Was gone by 0845. Great job!!! work. In and out for my 5000 mile inspection, they were very timely and professional. Was gone by 0845. Great job!!! More

me encanta el servicio es excelente y el personal muy atento gracias por el cafe atento gracias por el cafe More

Buen servicio y son muy respetuosos y comprometido con el trabajo casi siempre salgo satifecho el trabajo casi siempre salgo satifecho More