AutoNation USA Fort Myers

Purchased a vehicle after hour of being there i had to go to work agreed to come back at 4 the next day to sign paperwork. I wait 40 min to sign after getting upset and telling them im about to cancel the de to work agreed to come back at 4 the next day to sign paperwork. I wait 40 min to sign after getting upset and telling them im about to cancel the deal they came out. The next day my credit was ran 12 more time after all the financial paperwork was done. There was no reason for it to be ran anymore. Definitely stay as far away as possible!! More

Autonation USA Fort Myers fails to deliver on its promises, particularly regarding their warranty. If you're counting on their warranty to support your purchase decision, think again. My recent exper promises, particularly regarding their warranty. If you're counting on their warranty to support your purchase decision, think again. My recent experience attempting to return a vehicle under their 250-mile, 5-day guarantee has been nothing short of frustrating. Despite repeated attempts to reach out via calls and emails, the dealership has shown complete disregard for customer concerns. This lack of responsiveness is concerning and undermines any confidence in their commitment to customer satisfaction. Proceed with caution when relying on Autonation USA Fort Myers' warranty, as it may not offer the protection and support you expect. More

Made it easy. Appreciate all the help and appreciate Phara for her assistance with my retirement gift Appreciate all the help and appreciate Phara for her assistance with my retirement gift More

Rodney was supper helpful and generous when it came to looking for a car, he was patient and made sure we left with a car we loved and was happy! looking for a car, he was patient and made sure we left with a car we loved and was happy! More

Best time spent with Luis Pérez our salesman very cortious and helpful , Tokio very Good care of us cortious and helpful , Tokio very Good care of us More

Rodney is a superstar! Can't say enough about him. The backup team he works with is mediocre to poor, unfortunately. Sales Manager Jonathan almost ruined the deal. When Can't say enough about him. The backup team he works with is mediocre to poor, unfortunately. Sales Manager Jonathan almost ruined the deal. When I asked whether there were two keys for the car, he assured me, with a photo, that there was. Once the car was en route to delivery he said: "Ooops, our mistake, only 1 key. The photo I sent you was an error." Not a problem as mistakes happen, I fully understand that. I don't think he deliberately misled me. The issue was his failure to FIX his mistake. I asked him to order a replacement key. He said he couldn't. I asked him to reimburse me the cost of a replacement key, he refused. Yes, the deal went thru but with bad feelings towards Jonathan and the way he handled his "mistake". Finance dude was a major slow down. Trying to arrange financing was long and laborious as Peter was with another customer for a few hours, and we waited, and waited, and waited and waited. Then once all was done, waited days to get copies of my signed loan documents. In Florida if a customer signs documents and asks for copies to be provided, the Company is required to do so. 3 days later. 3 requests later, still no copies of loan Agreement or loan documents. The purchase/sale and trade documents were provided immediately by Rodney on the day of the sale, but the Loan docs from Peter are still missing. . .Every time I ask about the missing documents, I am told, "He's working on them...." how many days does it take? I will always be a fan of Rodney, he went above and beyond; from my first on-line inquiry at 8:00 AM, to the same-day delivery 100 miles away at 8:00 PM he was stellar. As for the car itself? Magnificent. More

Great customer service and integrity! Helpful in my selection of a great used vehicle. Purchased sight unseen and the entire sales and business office help me select the right vehicle for Helpful in my selection of a great used vehicle. Purchased sight unseen and the entire sales and business office help me select the right vehicle for my transportation needs, wants and desires. I highly recommend this outstanding dealer. Thank you. More

Rodney was really helpful , very respectful , understanding and definitely did his best to help me understanding and definitely did his best to help me More

Rodney and Jazmyn were awesome! !! Made everything easy and smooth. Great shopping experience. Thank you ! !! Made everything easy and smooth. Great shopping experience. Thank you ! More

Very friendly people. Stress free, no haggle. Worked for us to get the best rate possible. Did not try to oversell on protection plans, extended warranties, etc. Very happ Stress free, no haggle. Worked for us to get the best rate possible. Did not try to oversell on protection plans, extended warranties, etc. Very happy with purchase. More