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AutoNation Volkswagen Hilton Head - Service Center

Hardeeville, SC

4.8
257 Reviews

257 Reviews of AutoNation Volkswagen Hilton Head - Service Center

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December 05, 2022

Service department always does a great job. They work quickly and keep you informed. Amy was great to work with. More

by ascaplehorn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Dec 08, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Ascaplehorn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Great service, very friendly and professional personel. Service was completed as scheduled, at the fair price. More

by gregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 02, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Gregor, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 02, 2022 -

gregor responded

Thank you, guys! You know I'll be back. You are the best!

December 01, 2022

Dealer works for the customer and is not just looking to make a quick buck. Went in for maintenance and they found the problem to be from a previous accident that wasn’t repaired properly. More

by dozer1345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Dec 02, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2022

visiting from Pittsburgh, and had a problem on Holiday weekend. Service dept was extremely cordial and solved my problem, eased my mind and allowed me to continue to enjoy my vacation. Thank you More

by slotnickron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Dec 01, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Outstanding customer service! ! Their attention to detail is incredible. It’s so nice to see them genuinely care. More

by Nzexplorer
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cody, service manager
Report | Print
Nov 30, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2022

Cody is always professional and provided great service. Service was completed in timely manner. Thank you More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Nov 26, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to Cody here at AutoNation Volkswagen Hilton Head! Drive safe, and we'll see you on the road.

November 24, 2022

Cody did a great job communicating. Text messages with updates was greatly appreciated. Job well done! More

by derekgall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Nov 25, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2022

The team always takes care of me and my car. They work to get us in as soon as possible and are honest when it comes to repairs. They are also very friendly and work hard for their customers. More

by michelesarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and Corey
Report | Print
Nov 24, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

November 21, 2022

Service was good overall. The only thing I would have to say getting through to service is difficult. The appointment line could use some improvement. More

by corinamaria1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Nov 24, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Volkswagen Hilton Head

November 15, 2022

Service advisor very personable and experienced. Service area very clean. Mechanic very informative. Only problem very expensive for only a light bulb. More

by Roseczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Koenig and service mechanic never got his name.
Report | Print
Nov 19, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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