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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
244 Reviews

244 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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July 09, 2025

Traveling from out of state, our VW Golf was towed to this location on Sunday with a suspected serpentine belt issue. People were nice, but having to wait 2 - 3 weeks for a service tech to even to look a More

by TD
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suad
July 07, 2025

I have a very good experience with this dealership as to the services rendered with my vehicle. They are very professional and very efficient. More

by mercyhagustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, the Service Advisor
June 30, 2025

First time ever at Volkswagen showroom and found amazing service by Mr. Asmir. Planing to get next car from the same dealer Tufail Ahmad More

by tufailahmad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asmir
May 31, 2025

I like the dealership and the service agents. Always friendly and can easily grab a shuttle if needed. More

by jlescher6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
May 02, 2025

I am not one to leave reviews but after my experience with my AutoNation Volkswagen this needs to be know. We had a Great experience buying our first ever Volkswagen. 2022 Tiguan SEL-R is a great vehic More

by williamo17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He no longer works there
April 15, 2025

Great Service Consultant, Great Technicians. Got to my vehicle quickly and charged a fair price for the repairs. By the look of the service lane, these folks are very well trained. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Robert, Chance, Randy
March 12, 2025

I'm new to VW and I really wanted to like the dealership. Started off on the wrong foot by being charged for extras when I purchased the car 03/2023. It took several months to get my $$ back. Problem now More

by KikiG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quentin, Brian, Suad
March 03, 2025

Quentin was so polite and efficient helping me to get my battery replaced. The service was done in a timely manner More

by WANDA THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
December 15, 2024

My running lights were a priority to be fixed along with oil change. They were NOT FIXED…. More

by KathyRandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
From Bosnia.
November 07, 2024

Good quality service and the service advisor, Brian McKine, is very professional and personable. Unfortunately, the prices for additional services (brake service) and parts (battery and air filter) t More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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