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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
244 Reviews
Today: 7:00 AM - 7:00 PM Open Now
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244 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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April 22, 2023

I bought my 2014 Passat new and have always had it serviced at the same dealership. It has been a great experience. More

by stephen edens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Apr 24, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 13, 2023

Great service and professionalism. I was in and out in an hour. The experience was pleasant. More

by richcite9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Apr 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 10, 2023

My appointment went smooth and hassle free. No pressure to do anything outside of what I had scheduled. I will be back for sure. More

by mburnette2760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Apr 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Ryan was great! Showed excellent customer service and kept up to date on any changes. More

by mauricet1520
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

Service department has a lack of concern for your mechanical issues and don't have a care or concern if they fix your car correctly or at all ! More

by ammadden67
Recommend Dealer
No
Employees Worked With
sean
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Apr 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.

April 01, 2023

James is the best! Great service. You now have a loyal customer. Great service, great people. More

by Wjhepler64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James.
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Apr 05, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Mall of Georgia. If you ever need help, just give us a call. Happy motoring!

March 28, 2023

Great customer service and they show that they appreciate our business they do take care of customer vehicles and keep them updated on the status More

by charlessheldon837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
Report | Print
Apr 01, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2023

The dealership loves to sell a car, capture your experience on a Google review yet continue to fail at service. To this dealership, service is not a verb. I’m confident, customer focus isn’t even a More

by sphil2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service team
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Apr 01, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.

March 28, 2023

The AutoNation at Volkswagen Mall was polite and very helpful I would recommend people to go there with their car. More

by braxtonmccarterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Champion
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Mar 31, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

Apr 01, 2023 -

braxtonmccarterjr responded

You will when I need more work done on my car.

March 27, 2023

Everyone is always kind and respectful. They genuinely want to help and make sure you're taken care of. More

by Alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
Report | Print
Mar 30, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Alford, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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