AutoNation Volkswagen Mall of Georgia - Service Center

Service is great with certain limitations. Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't hav Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't have to like it. Current short supply of techs isn't helping them keep up with appointment times. Probably not unique to this dealership. Over-all nice people to work with. More

Service on our VW CC was impeccably handled by James Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in r Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in record time. We could not be more pleased with the outcome and will most certainly continue our longstanding service visits with Autonation Volkswagen. More

Great service advisers and techs. , please keep up the good work for all appointments. Thank you , please keep up the good work for all appointments. Thank you More

I was disappointed that it took 3 weeks to get my car in for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did n for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did not try to over sale me on item I did not need. As it turned out, the work was covered under warranty which was great to hear. More

Their service was impeccable, and they were 100% friendly from the moment I visited to the end of the service. from the moment I visited to the end of the service. More

Good service. Waiting area a bit dated. Music too loud. Matt was very helpful. Thanks! Waiting area a bit dated. Music too loud. Matt was very helpful. Thanks! More

Great Service. I worked with Michael Richter as my service advisor. He was extremely knowledgeable and very helpful even though the service department was extreme I worked with Michael Richter as my service advisor. He was extremely knowledgeable and very helpful even though the service department was extremely busy. Michael was able to diagnosis my problem based on my description and give me an estimate. The service was actually finished a little ahead of schedule. Great to see someone that over delivers. Most repair facilities are just the opposite. I will be going back with this car and future cars that I purchase. More

I used the service department and my service mgr was truly conscientiously quite attentive to my concerns. truly conscientiously quite attentive to my concerns. More

James did an excellent job getting my Tiguan in and out for it's 70,000 mile service. for it's 70,000 mile service. More

We were concerned when our engine light went on after just purchasing our new car a few months ago. We brought it in and Matt Williams took care of our car and put our concerns to rest. Appreciate the 5 just purchasing our new car a few months ago. We brought it in and Matt Williams took care of our car and put our concerns to rest. Appreciate the 5 star service we received. Thanks you, The Escher’s More