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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
243 Reviews

243 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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August 19, 2024

Service department is awful,came in on a Saturday for a check engine light. They tell me there's no one who can check my vehicle. On top of that they have no loaner/courtesy vehicle to use so if you don't More

by Malikburton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
August 01, 2024

Great service, my service agent Saud is always very helpful. Car returned on time and clean More

by sforetic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
July 11, 2024

This is an outstanding dealership that truly excels in customer service. The staff is professional, friendly, and attentive, ensuring every detail is taken care of. I recently had my vehicle serviced ther More

by Andrew P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
June 17, 2024

Took my Audi in for service and was worlds better than any Audi dealership I have been to the people are great here and very helpful More

by Neuzilryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
June 17, 2024

Very prompt, timing on work being done ! James service manager was awesome! Took his time explaining what I needed done More

by piercedelone28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service manager
June 08, 2024

It’s always a pleasure to work with my service advisor, James. He keeps me updated with the progress of my service visit. More

by pappling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
June 03, 2024

James my service advisor and his peers in the service department are professional and supportive from the moment that you arrive. He particularly makes sure that I am updated on every step and action th More

by Satisfied Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
May 30, 2024

Good service ,very professional ,clean area,very nice to explain to I asked for car trouble. More

by Lynn03272008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
May 18, 2024

The car was there3 1/2 days, left there pulled out on a busy road to find out it was still in limp mode. They had not fixed my car. I felt my life was in danger.. disappointing More

by Overtonkarenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who actually worked on it
May 16, 2024

Very pleased with the service and Brian was a great service advisor. Will return for sure. More

by kdhouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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