Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
241 Reviews

241 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

Sort by
December 13, 2023

I wasn’t told who would be servicing my car. The service tech didn’t even bother to atleast introduce himself. Won’t come back to this location again. More

by sonal
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Dec 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Sonal, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. If you would be willing to give us another chance in the future, please reach out to our General Manager at (678) 807-4171. We would appreciate the chance to turn your experience around.

December 13, 2023

First time I’ve been and it was the best customer service I’ve ever had from start to finish. More

by Beautifulsorta79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo B and Jessica
Report | Print
Dec 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Excellent service from GT, very good knowledge of the product, good tips, good information from him More

by 79142ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Triglia
Report | Print
Dec 09, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Very friendly and great work was performed on my vehicle will definitely be coming back More

by carrillohugo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Dec 12, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

VW Mall of Georgia is at a convenient location and provides excellent customer service and vehicle maintenance. My Service Advisor James, is the best! Friendly, professional, & courteous. Liste More

by scherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Scherry, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

December 01, 2023

This delivery have a bad communication between workers between teams between departments he got no good communication More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quintin and a black guy on the front desk
Report | Print
Dec 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Rico, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 30, 2023

I always receive great service. I will only take my car to this dealership for service. More

by jrgregory9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
Report | Print
Dec 02, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

My service advisor, James goes above and beyond for his customers. He makes sure they are completely satisfied before leaving. More

by reneemparente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Report | Print
Dec 01, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2023

The customer service and the work that was preformed was both professional and also excellent. More

by damion45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Quentin
Report | Print
Nov 24, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

Excellent communication, customer service, and efficient in servicing my vehicle. Nice knowing they do what is needed and nothing more at a reasonable price. More

by smyersphoto61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Vance
Report | Print
Nov 23, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
3
4
5
...
25