AutoNation Volkswagen Savannah - Service Center

I don’t like that they text me meaningless pictures while I’m working and my spouse is at the dealership waiting for the car. They should talk to her. I’m used to “a new pad is x thick. That’s about x% worn I’m working and my spouse is at the dealership waiting for the car. They should talk to her. I’m used to “a new pad is x thick. That’s about x% worn. We recommend replacing at y% worn.” It allows for educated decision making. All they told her was “you need new pads.” They proceeded to then make her feel she would be causing my vehicular death if she didn’t get them. She felt bullied into buying them. They recommended 2 services, but would only take a coupon for one of them. I can understand not allowing double coupons for the same service, but they recommended 2 things. They should take a coupon for each. More

Krystle is a great service provider. Friendly and professional. Options were clearly explained, service appointment was straightforward with no surprises. Friendly and professional. Options were clearly explained, service appointment was straightforward with no surprises. More

Very good service department. I would not change anything with them. Respectful and detailed, great. I would not change anything with them. Respectful and detailed, great. More

Had the best experience working with David and William in the service department, they explained everything and took excellent care of me as a customer. The car was ready to go on time and freshly cleaned. the service department, they explained everything and took excellent care of me as a customer. The car was ready to go on time and freshly cleaned. I would highly reccoment this team for future Volkswagen service in Savannah. Dave More

Service department was outstanding making warranty repairs on our Beetle. The service writer was great. repairs on our Beetle. The service writer was great. More

I received excellent service on our 2019 Jetta. Will did a great job detailing what needed to be done and the costs. It was done in a timely manner. Will did a great job detailing what needed to be done and the costs. It was done in a timely manner. More

Took a week to do maintenance on my car and my biggest issue wasn’t even fixed. I have to take my car back now. No one was at the service desk when I got there for my appointment either and had to wait . issue wasn’t even fixed. I have to take my car back now. No one was at the service desk when I got there for my appointment either and had to wait . They did however clean my car very nicely More

I am extremely satisfied with the high level and quality of service provided to me of service provided to me More

I really appreciated the open communication and information about my car. Excellent service for sure information about my car. Excellent service for sure More

Great people and great service. Best service experience I have had for my car. I would definitely recommend. Best service experience I have had for my car. I would definitely recommend. More