AutoNation Volkswagen Savannah - Service Center
Savannah, GA
154 Reviews of AutoNation Volkswagen Savannah - Service Center
No matter what I have complete trust in their service folks to do the right thing & advise me. William Craig was my advisor this time & he was certainly on top of my service. Thank you. folks to do the right thing & advise me. William Craig was my advisor this time & he was certainly on top of my service. Thank you. More
The man that works at the service center desk is always very kind and helpful. He told me my car would be ready in 2.5 hours and he did not lie! My only complaint about this place is the General Manager very kind and helpful. He told me my car would be ready in 2.5 hours and he did not lie! My only complaint about this place is the General Manager. When I was waiting on my car, I could hear him in his office talking about another customer and being extremely rude to his sales people; snatching papers and yelling at them. The man was trying to sell his car back but his brother who was his co-signer is in another country. The GM didn’t understand how to send mail to him and was making rude comments about how their names were similar and they had the same birthday, saying things like “that’s very fishy.” The man had already talked about how he was a twin. One sales man was trying to help a client over the phone and the general manager yelled at him about when her car would be ready so the sales man had to call the lady back and you could tell he felt so bad but it was something out of his control. If the GM was going to have such a nasty attitude, he should’ve closed his office door or maybe just stayed home. More
Staff is always attentive and helpful. I had an appointment for an oil change and tire rotation and the staff kept me informated of the status of my vehicle. I had an appointment for an oil change and tire rotation and the staff kept me informated of the status of my vehicle. More