AutoNation Volvo Cars San Jose - Service Center

Bought my first Volvo! Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple o Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple of years! Love my XC60. More

Fast and quick service but also need customer Chattel service to and from the dealership. service to and from the dealership. More

Since when does making an appointment for service mean drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the car was there all day for us to be told it could take 3 days to get to it. We went and got car un repaired More

Timely repair and very good communication. The car was cleaned and then cleaned again after it rained. The car was cleaned and then cleaned again after it rained. More

It took a little bit longer for me get my car back. could not get it back within 8 hours. could not get it back within 8 hours. More

Great work to the Autonation team. Emir was straightforward, clear and efficient in servicing of my Volvo. I got the car very quickly and everything was perfect. Thank you! Emir was straightforward, clear and efficient in servicing of my Volvo. I got the car very quickly and everything was perfect. Thank you! More

fast and friendly service turnaround. Sang was very easy to work with and responded quickly to my need. Sang was very easy to work with and responded quickly to my need. More

Service Advisor, Emir, was very friendly and helpful. Answered all my questions to my satisfaction. Overall, great service. My only complaint, although understandable due to work load, was that it took s Answered all my questions to my satisfaction. Overall, great service. My only complaint, although understandable due to work load, was that it took several days to perform the 50K miles service. Fortunately, a rent-free car was provided. More

Dealership does a good job. I wish Volvo USA would would fix the AT&T 3G sunset software bugs that have been lingering for many months and have inhibited the installation of th I wish Volvo USA would would fix the AT&T 3G sunset software bugs that have been lingering for many months and have inhibited the installation of the fix on my 2016 S60 car. As a result I have totally lost WIFI support inf the car. This is giving Volvo a very bad impression of being non-responsive to customer issues. More

Very nice and friendly. Had a positive experience with Mr. Sang. He always smiled and tried to do his best. The result of service was also good and very professional. Had a positive experience with Mr. Sang. He always smiled and tried to do his best. The result of service was also good and very professional. More