AutoNation Volvo Cars San Jose - Service Center

I dropped my in warranty Volvo XC90 for a 40k service that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presen that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presented me with a quote for service of $1,500! A total rip off, basically they included 3 filter changes, an oil change and lots of "checks" for stuff. A TOTAL RIPOFF. I also asked if they would review my car for a trade in, no response on this. Go elsewhere! More

Outstanding sales and maintenance support. Nothing short of maintaining excellence in every facet of the dealership. Easily recommend ed for others to use. Nothing short of maintaining excellence in every facet of the dealership. Easily recommend ed for others to use. More

No hassle and service rep is honest and friiendly thank you and very much appreciated you and very much appreciated More

My case is assigned to Emir Krajnic. He is a service advisor. His's service is excellent in all aspects. He's is not only knowledge, professional, friendly but also think on a customer p He is a service advisor. His's service is excellent in all aspects. He's is not only knowledge, professional, friendly but also think on a customer point of view. Helped me to priority the repair items and remind me to bring service promotion coupon. Very happy with his services. More

everthing was taken care of very well, will take it back again when its due for service again, again when its due for service again, More

Staff is nice despite the heavy work load. Wish repair work/warranty work could be done in a more timely manner. Wish repair work/warranty work could be done in a more timely manner. More

Prompt, courteous and sincere. I liked their approach right from when i entered the dealership to when I took back my car. I liked their approach right from when i entered the dealership to when I took back my car. More

They treat me with respect as a female Volvo owner and I have trust in my Service Manager Jamie to look out for what’s best for me. Multiple interactions with Sales and with Service have all been good have trust in my Service Manager Jamie to look out for what’s best for me. Multiple interactions with Sales and with Service have all been good More

Service department very is professional, vehicle service was performed at scheduled time and was completed within the time estimate. was performed at scheduled time and was completed within the time estimate. More

I want to say that I received excellent service from AutoNation Volvo. From the first phone call when Sang helped me with letting me know what might be wrong and letting me know what will happen when I AutoNation Volvo. From the first phone call when Sang helped me with letting me know what might be wrong and letting me know what will happen when I bring the car in. When I did bring in the car I received quick and efficient service when checking the car in. Sang actually called with the estimate before I got home. When picking up the car, he told me exactly what they did to fix it. Everyone was so helpful and pleasant. So all in all it was a very good experience! Thank you! More