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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
193 Reviews

193 Reviews of AutoNation Volvo Cars San Jose - Service Center

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January 06, 2023

I had a good service experience when I visited at the Service Department. They are very kind of me. More

by Kyeongwan Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 08, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

New car 1st year service, dropped at morning about 9:00 AM, picked up afternoon about 3:00 PM. More

by XC90 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMIR KRAJNIC
Jan 03, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Their communication is excellent, you are given updates if your car needs something extra during a service, and the work is always reliable. On my most recent visit, there was an (expensive to replace) ite More

by LongtimeCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Dec 26, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2022

Very courteous and friendly service experience. Car had a few recalls and Emir was super helpful and I even got a complimentary car rental. More

by volvoKes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Dec 14, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 09, 2022

Such a nice friendly service experience we had with our car servie this moth! Many thanks to everyone! More

by judyhhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Dec 12, 2022 -

AutoNation Volvo Cars San Jose responded

Hello Judy, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

December 06, 2022

This was a 5 star experience. Are very pleased with this service to resolve a warranty issue. More

by senoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Dec 09, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

Very willing and open to working with customer to resolve maintenance issues. The Service Team is very helpful. I would go back to them again. More

by Ron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
Dec 03, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Ron, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 01, 2022

Although they opened at least 10 minutes late, the car was ready before the time promised, which I greatly appreciated. Emir, was very professional & courteous. More

by gabehern74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir
Nov 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

Sang Nguyen is a very helpful and technical knowledgeable person. He bent backward to help me to reschedule my last appointment which I pushed back a day. More

by cheefong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Nov 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 25, 2022

Good experience but car has not been cleaned properly inside. I was expecting proper sanitization. More

by msp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir, Lisa Parasrami
Nov 01, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thanks for leaving us this response. If you have any further questions, please give us a call. We're always happy to help!

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