
AutoOne Lancaster
Lancaster, PA

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396 Reviews of AutoOne Lancaster
An experience I would do again I can't remember if the 2013 Chevy Cruze I bought was advertised as having cruise control. I thought it did. Paul & I talked as if it did have it. It I can't remember if the 2013 Chevy Cruze I bought was advertised as having cruise control. I thought it did. Paul & I talked as if it did have it. It doesn't. Not a huge issue for me but it would be nice. Also, I had a misunderstanding with my motor vehicle division about my title. It would be good if your salesmen could know enough about titling to help customers understand the titling process better. More
AWESOME !! Quick to respond ,,nice selection of clean used cars , sales staff great !! when ever i decide to buy another car this will be my first stop ... Quick to respond ,,nice selection of clean used cars , sales staff great !! when ever i decide to buy another car this will be my first stop ... More
Nice customer service. I like the car. Nice customer follow-up service.The service department fixed my scratches. The car payment is affordable. Glad the make and model of I like the car. Nice customer follow-up service.The service department fixed my scratches. The car payment is affordable. Glad the make and model of a car I like was available. More
good experienced help Overall the car buying here was good other than it seemed to take a real long time to get approved and work out a deal, trade in value was terrible Overall the car buying here was good other than it seemed to take a real long time to get approved and work out a deal, trade in value was terrible More
Great Customer Service Beginning to End I wanted to pick up a family car for us to share and had a set budget in mind. I also wanted a specific Jetta with the 2.5litre engine, Kenny (Servi I wanted to pick up a family car for us to share and had a set budget in mind. I also wanted a specific Jetta with the 2.5litre engine, Kenny (Service Manager) was great to work with. Found the car quickly and kept communicating by email throughout the process. I needed to pick up the car on his day off and his guys filled in and everything went smooth. More
great experience This was the first time I've ever bought a car but I can't imagine going anywhere else. Everyone was really nice and made the process really easy. The This was the first time I've ever bought a car but I can't imagine going anywhere else. Everyone was really nice and made the process really easy. They did everything they could to put me in the car I wanted and made me feel so comfortable. I've already told people that this is the place to buy a car, especially from Adam and Jake. Two of the coolest guys. More
Eric is Honest and Truthful My husband and I was very pleased in finding a good Dealer Ship like Auto One.As soon as we walked threw the door we were greeted nicely. The place fe My husband and I was very pleased in finding a good Dealer Ship like Auto One.As soon as we walked threw the door we were greeted nicely. The place felt comfortable when you were there. You didn't feel rushed. There were sodas, coffee and water if you needed. Also rest rooms. When we went out looking at the different Vehicles. We could take our time. I was very pleased what I had picked out for my vehicle. We were very well taken care of by Eric. I know where I'll be going to trade in this one in the future. Thank You Auto One your a GREAT DEALERSHIP. know where I'll be going to trade in on another one in the future. Thank you Auto One your a GREAT DEALERSHIP. More
Adam really took care of me! This was the firs time I went to Auto One, customer service is what they are all about, Adam was very knowledgeable about the car I was interested in This was the firs time I went to Auto One, customer service is what they are all about, Adam was very knowledgeable about the car I was interested in test driving and ended up buying! Thank you Auto One! More
Pleasurable car buying experience! The dealer had alot of good quality cars to chose from. The sales crew worked with me and my family. I would recommend any of my family and friends to The dealer had alot of good quality cars to chose from. The sales crew worked with me and my family. I would recommend any of my family and friends to check Auto One before they go anywhere else. Thanks Paul Davis and Auto One. More
AutoOne Very Good experience. Although you deal with one main salesperson, they all help eachother out. Fair pricing and no bargaining. One knows what the pri Very Good experience. Although you deal with one main salesperson, they all help eachother out. Fair pricing and no bargaining. One knows what the price is before you shop. More