Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoOne Lancaster
Lancaster, PA
396 Reviews
Filter Reviews by Keyword
By Type
396 Reviews of AutoOne Lancaster
June 27, 2015
All around a great experience. Was treated with professionalism and curtesy from beging to end. Not one once of pressure from sales or finance. I really enjoyed my salesperson Adam. Was treated with professionalism and curtesy from beging to end. Not one once of pressure from sales or finance. I really enjoyed my salesperson Adam. Him being a car guy made talking with more enjoyable. For me, what was a real test, was my water pump failed a couple days later with only 120 miles after purchase (due the low mileage of my car came with a 1000 mile / 1 month warranty). The car I bought is a 12 years old with only 41k miles, I don't think there is anyway to know this pump was going to fail and it is actually a common failure with this particular make and model. So anyhow, I called and talked to Pete the service manager and he immediately arranged for their flatbed tow truck to pick up the car. They quickly had the water pump replaced at no charge to me and had me back on my way in now time. I was very impressed with the way AutoOne handled my situation. I would recommend them to anyone. Thanks guys! I'm really loving my new (to me) BMW M3!!! More
by ShapeShifter
Employees Worked With
Kenny Orozco, Linda Woodward, Pete Cotton, Adam Stoltzfus
June 23, 2015
easy to work with. At first when I called in about the escape Kevin was very helpful. When I came in to look at the car everyone was very friendly and helpful. I will de At first when I called in about the escape Kevin was very helpful. When I came in to look at the car everyone was very friendly and helpful. I will definitely recommend this place to people. More
by jmack311
Employees Worked With
Kenny Orozco, Linda Woodward, Ely Sepulveda-Robinson, Kevin Bodie
June 04, 2015
Very helpful As a first time car buyer, I wasn't sure what to look for or many of the little details. The staff helped me get through the whole process and did an As a first time car buyer, I wasn't sure what to look for or many of the little details. The staff helped me get through the whole process and did an excellent job explaining what was going on and the "whys" to it all! More
by Belle
Employees Worked With
Eric Riley
May 26, 2015
absolutely excellent service I went in with a couple vehicles in mind and came out happier than ever. This is definitely the best place to buy a vehicle from. The people here are I went in with a couple vehicles in mind and came out happier than ever. This is definitely the best place to buy a vehicle from. The people here are nice down to earth people. The process took a little longer than normal, butbit was my first vehicle and i could tell they were doing there best to not only make me happy, but get me home in a new vehicle. All i have to say is mission complete! Thanks so much guys! More
by FlyingFr0g
Employees Worked With
Eric Riley
May 16, 2015
Awsome place to buy a car One of the best used car dealers my wife and I have ever dealt with. I highly recommend that everyone check this place out if your in the market for g One of the best used car dealers my wife and I have ever dealt with. I highly recommend that everyone check this place out if your in the market for good quality used cars. More
by MazdaRX8
Employees Worked With
Jake Petri
April 20, 2015
Here to help An issue with the car did occur within a short time of buying th car. But the issue was soon resolved with no charge. The dealership made it a point t An issue with the car did occur within a short time of buying th car. But the issue was soon resolved with no charge. The dealership made it a point to guarantee my satisfaction. More
by Wise26
Employees Worked With
Paul Davis
April 20, 2015
great They we're nice and polite The minute you walk in the door there. They help you get the best deal and work with you to get a loan. I would recommend a They we're nice and polite The minute you walk in the door there. They help you get the best deal and work with you to get a loan. I would recommend anyone to go there. More
by betty88
Employees Worked With
Adam Stoltzfus
April 14, 2015
Regretting my purchase Since I bought my "great" car, I have spent $6K in one year AND now the torque convertor is bad and transmission might need to be replaced. Another 6 Since I bought my "great" car, I have spent $6K in one year AND now the torque convertor is bad and transmission might need to be replaced. Another 6K. Turbo(s) are bad and need machining. Air bags/suspension are faulty. I have to believe that some/all of this was present at the sale of this vehicle. More
by CarMD
Employees Worked With
Kenny Orozco, Kevin Bodie
April 11, 2015
great place to buy a car This place was crowded...that was a good sign. I was very pleased with the entire experience. Everyone was very nice to me and the place had a famil This place was crowded...that was a good sign. I was very pleased with the entire experience. Everyone was very nice to me and the place had a family atmosphere. The sales person was Adam and he was superb. Just a genuine, kind, down to earth guy who actually took the time to listen to me. You gotta go here. More
by mike98
Employees Worked With
Adam Stoltzfus
April 10, 2015
Awesome! This was my first time buying a car and I was very nervous, when I walked in I felt very welcomed by Adam with a smile and a handshake he explained ev This was my first time buying a car and I was very nervous, when I walked in I felt very welcomed by Adam with a smile and a handshake he explained everything to me and we took it for a test drive I fell in love immediately. The next day my dad came and they delt with a whole other person! Overall Adam was great I would definitely send people there to see him! Thankyou again! More
by jameylynn
Employees Worked With
Linda Woodward, Adam Stoltzfus
