
AutoOne Lancaster
Lancaster, PA

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396 Reviews of AutoOne Lancaster
Very pleasant experience buying my Volkswagen at keim. They worked to get me what I wanted and was very pleased with their service. Very friendly and courteous. Will definitely be referring people to them They worked to get me what I wanted and was very pleased with their service. Very friendly and courteous. Will definitely be referring people to them! More
Kenny was great! He was patient, polite and very friendly. We loved that he is bilingual because he made us feel like home. We will definitely recommend Kiem Pre-owned!! friendly. We loved that he is bilingual because he made us feel like home. We will definitely recommend Kiem Pre-owned!! More
I visited Keim pre owned back in October looking at a Honda Civic that caught my eye. I really could not afford to do anything at that time but Paul took my info that I was looking for a Civic. He did no Honda Civic that caught my eye. I really could not afford to do anything at that time but Paul took my info that I was looking for a Civic. He did not pressure me to buy anything but every once in a while would send me a email about a civic they had. In February I saw a Civic on there lot I stopped in over lunch took it for a test drive Kenny & Paul took my info told them I would be back that evening with the family to look at. Paul worked up some #'s, they made a few calls got me some better rates & we left that evening with the car. There was never any pressure to buy, they worked to get financing within my range. They also worked with service to take care of some issues I had with the car & made them right. I would recommend Keim to anybody. More
Really friendly dealership. Helped me out on getting my new car I always wanted. They did what they could to get what I wanted. Excellent. new car I always wanted. They did what they could to get what I wanted. Excellent. More
I don't have a lot of experience buying cars from dealers, so I honestly didn't know what to expect. The only thing my wife and I knew was how much we could afford per month. That being said, Keim wo dealers, so I honestly didn't know what to expect. The only thing my wife and I knew was how much we could afford per month. That being said, Keim worked with us to keep within our budget, and even did a little better than what we expected. The car runs great, and it was spotless inside and out! Check them out. More
My experience was fantastic because of the amazing help I received and the the fast service. I felt very comfortable and happy with my choice on going to this particular dealership and got a great and reliab received and the the fast service. I felt very comfortable and happy with my choice on going to this particular dealership and got a great and reliable car when i needed it most. More
The Customer service was great due to the honesty that I saw in the individuals that I worked with. Information was disclosed about the vehicle that would have been easy to leave out. Everyone was very fr saw in the individuals that I worked with. Information was disclosed about the vehicle that would have been easy to leave out. Everyone was very friendly and hospitable not pushy at all giving my plenty of space to try out the vehicle and time to make my decision. Making the overall experience very enjoyable. My only disappointment was in the lack of mobility and offer to move on price. However I was in a tough spot due to the vehicle I was buying in terms of the availability of that vehicle elsewhere, I didn't have much ground to negotiate but they didn't budge at all what you see is what you pay. But ultimately I got the car I wanted for maybe 5% more than I should have, but it was a very relaxed no pressure environment that I felt comfortable paying them the 5% premium for the overall buying experience that I enjoyed. More
Although he didn't budge on the price, Kenny was great to work with; he wasn't pushy like your typical car salesman; he was respectful, knowledgable, honest, and very well mannered. I came to find o great to work with; he wasn't pushy like your typical car salesman; he was respectful, knowledgable, honest, and very well mannered. I came to find out that he and a large handful of the staff are former military, which in itself explains the 'above par' car buying experience. I would recommend Kenny and definitely will... More
Kevin showed great follow up through the entire process. From first contact to post sale he has been in communication and it has felt like Kevin was working to make this purchase possible. In fact everyone From first contact to post sale he has been in communication and it has felt like Kevin was working to make this purchase possible. In fact everyone that we dealt with at the dealership was very helpful and working to pull this together. We would strongly recommend Keim and will make our next purchase with Kevin. More
The whole experience at Keim was amazing. Ely was so friendly and made me feel right at home! The dealership worked hard to get me a good deal on my used 2007 Dodge Nitro and I absolutely love my new ca friendly and made me feel right at home! The dealership worked hard to get me a good deal on my used 2007 Dodge Nitro and I absolutely love my new car! I got to try out the four wheel drive last night as a matter of fct, and it is so nice to have!! I would recommend this dealership to anyone!! Go see Ely she is awesome!! :) More