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AutoOne Lancaster

Lancaster, PA

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396 Reviews

1282 Manheim Pike

Lancaster, PA

17601

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396 Reviews of AutoOne Lancaster

April 30, 2013

We bought our second vehicle from keim after the great service we had with out first purchase with keim. From the friendliness of the staff to the great selection of prices we will defintly be back when t More

by kayla1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Orozco
May 02, 2013 -

AutoOne Lancaster responded

Thank you so much for sharing your positive experience with us! We are happy to have been able to provide you with the with the excellent service you deserve, and we look forward to building a relationship with you and your family. Feel free to contact me directly if you need anything at lkerr@keimpreowned.com Lee Kerr General Manager Keim Pre-Owned

April 28, 2013

The sales associate Eric Riley was very friendly and helpful. I would recommend him to close friends and family for their next car purchases. Overall, kiem pre-owned went above my expectations to give m More

by Joshlilley55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Riley
May 02, 2013 -

AutoOne Lancaster responded

Thank you so much for sharing your positive experience with us! We are happy to have been able to provide you with the with the excellent service you deserve, and we look forward to building a relationship with you and your family. Feel free to contact me directly if you need anything at lkerr@keimpreowned.com Lee Kerr General Manager Keim Pre-Owned

April 22, 2013

HI everyone. just want to let everyone know. that Keim is the best place to buy a used cars . they will work with you all the way. and the best thing they have lots of patient. I bought my Chevy Impala ther More

by natividadrios1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ely Sepulveda-Robinson
May 02, 2013 -

AutoOne Lancaster responded

Thank you so much for sharing your positive experience with us! We are happy to have been able to provide you with the with the excellent service you deserve, and we look forward to building a relationship with you and your family. Feel free to contact me directly if you need anything at lkerr@keimpreowned.com Lee Kerr General Manager Keim Pre-Owned

April 19, 2013

My friend and co-worker referred us to Keim pre-owned when we needed a new car. Working with Kenny was great. He was very friendly and very helpful and he was able to help us when no one else in the bu More

by Mccunes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Orozco
May 02, 2013 -

AutoOne Lancaster responded

Thank you so much for sharing your positive experience with us! We are happy to have been able to provide you with the with the excellent service you deserve, and we look forward to building a relationship with you and your family. Feel free to contact me directly if you need anything at lkerr@keimpreowned.com Lee Kerr General Manager Keim Pre-Owned

April 13, 2013

Our experience with Keim Pre-Owned was excellent from start to finish. My husband found a Dodge Truck that he was interested in on the internet and spoke with Kenny Orozco about it on the phone. Ken was More

by goblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Orozco
Apr 15, 2013 -

AutoOne Lancaster responded

Thank you so much for sharing your positive experience with us! We are happy to have been able to provide you with the with the excellent service you deserve, and we look forward to building a relationship with you and your family. Feel free to contact me directly if you need anything at lkerr@keimpreowned.com Lee Kerr General Manager Keim Pre-Owned

April 12, 2013

My sales rep was Paul he was friendly and not over aggressive. My experience was overall very pleasant . I would recommend to anyone interested in a purchasing a vehicle.There prices were in line .The More

by Bluetruck06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Davis
April 11, 2013

The original deal went well Eric did a great job; the deal went sideways when we had a difference of opinion as to what should have been repaired when we went to pick up the car. I feel we got a Fair dea More

by Skysthelimit2
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Riley
Apr 15, 2013 -

AutoOne Lancaster responded

I was disappointed to learn that you had given our Dealership a negative review. We take very seriously the experience our customers have at our Dealership.You had indicated to me (the General Manager) that you would judge your overall experience with us as positive, if we were able to meet your request for covering the costs of the driver side mirror switch. We did take care of this cost with you as promised. So I am surprised at your rating. I would ask that you reconsider your evaluation and or let me know what else we could have done, under the circumstances to have concluded your experience in a positive manner. I wish you the best.

Apr 15, 2013 -

Skysthelimit2 responded

I was truly pleased with the response I received from you sir, However I did give Keim Pre-owned a review with a good rating, I feel this was very objective due to the circumstances and actions of your staff,( Not Eric) but Kenny and your Finance person who should have kept her comments to herself. If you look at the review nowhere did I slam Keim directly, Only to those who read the post to make sure they have all of their ducks in a row before they buy, I was fair in saying I would not purchase a car from Keim due to the fact I only purchase New Cars and you only deal in pre-owned. I wish you luck and success in the future and again Thank You.

April 10, 2013

Ely was very friendly and I had no trouble working with her. I am happy with my purchase of a 2006 Subaru Forester. I think it is a solid car and I thought the price was fair. Thanks again Ely and the r More

by nipsen19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ely Sepulveda-Robinson
April 06, 2013

My experience with Keim preowned was a great one. Everyone there was so friendly and helpful. They went above and beyond to get me the right bank and financial services to get me into the right vehic More

by Narciso88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Acevedo
March 21, 2013

I apperciated all the help on making the purchase of the ford mustang possible. I will recomend this dealer ship to anyone looking for a new or used car. Thank you for all you did. More

by Aduffy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron J. Acevedo
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