I purchased a vehicle from them on Jan. 2, 2019. From beginning to end it was an absolutely terrible experience. 1st, the Finance Manager was rude so my friend that accompanied me asked him "how long have you worked here." The guy replied, "A long time. I've had a few different positions. I used to be the finance manager years ago and recently returned a few months ago." My friend then asked, "Do you like your job?" The guy replied, "I hate it but luckily my wife and I have some money saved up so I can take an extended break from it." 2nd, there were some figures overstated on the financial break down. Naturally, I asked them what represents this figure. Joseph Muhlenstein (my salesman) didn't know. So of course it was the typical care salesman antics of, "Let me ask my manager." This went on several times. Then the "happy" finance manager came out asked me, "What's the problem." I asked how he came up with the line item on the finance sheet? He said, "he didn't know." 45 minutes late he mysteriously figure it out. The finance manager kept trying to get me to finance through the bank they use (you know, kick backs). I said no I plan to use my credit union (AFCU) because I had already completed all the preapproval paperwork and they were offering a better rate. That made him mad! He said the dealership did not work with America First CU. We then agreed I would go to AFCU first thing in the morning. It was getting pretty late at night and everything was closed by then. We also agreed since I live a considerable distance away they would mail my license plates to me when they came in. 3rd, I purchased the car on a Wednesday night. The following day, Thursday, when I went out to the car I noticed a considerable amount of oil on my garage floor. Also, there was no windshield washer fluid in it (something I brought up to Joseph Muhlenstein after I test drove the car and he said he would take care of it - he obviously didn't. So I attempted to put windshield washer fluid in the car and it was draining out as fast as I was pouring it in. Nonetheless, the car was towed to a mechanic and it was repaired. Then I went to my credit union, completed the rest of the paperwork and they said they would get the check right out to the dealership. Friday morning (basically 1 full day after purchasing the car) I received a message from Joseph that said if they didn't receive the check from my bank by the end of the business day they were going to come and pick it up. This went on for awhile and I finally told him to come and get it and I want to be reimbursed for the repairs that had to be done to the car. I definitely didn't appreciate the Autosource Lindon insinuating I was a thief! 4th, exactly one week before my temporary tags expired I contacted Joseph AGAIN inquiring about my license plates. He said he would overnight them to me and we confirmed my address. So of course my temp tag expired and no one knew where the license plates were. I called the dealership and was transfered to Veronica (the person in charge of title and plates), I received her voicemail so I left a message. In the mean time I received an email from someone named Athina saying the Lindon dealership is under new management and her name is Katie Dion. Again I called and spoke to the receptionist, explained the situation and she said "Veronica doesn't work here anymore." So I asked for Joseph. She said he had the day off. Then I asked to speak to the manager Katie Dion. There was a long pause and she replied, "I've never heard of anyone named Katie Dion." I told her about the email I received from someone named Athina. She said, "There's definitely no one by that name working there. The following day I received a call from 'the new girl who had taken Veronica's position. She said she mailed the license plates out to my address and she showed they were signed for at whatever time. I told her I would remember receiving them and I didn't. Then I went to the post office and was told there was nothing there for my address and I was advised to check with the DMV. Went to the DMV, they said I could pay to get new plates. I called the new person back and asked her for the tracking number. She provided it and we confirmed my address again! I went back to the post office and guess what???? They had them because Autosource Lindon mailed them to the incorrect address. On to the next and hopefully final problem. Today I received a not so nice letter from my credit union stating they have not received the title to my car from the dealership yet. I refuse to contact Autosource Lindon again and will pay out of my own pocket to get another title from the DMV. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!! YOU WILL REGRET IT!