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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
258 Reviews

258 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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March 20, 2024

I went online to make my appointment. When I got there, they had no appointment for me but were able to work me in with no problem. Apparently, online appointments do not go thru to the More

by EKB1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Palmer, Brian Adkins, Tyler Anthony, Danielle Ball
Mar 25, 2024 -

AutoStar Chevrolet of Waynesville responded

ekb1111, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 17, 2024

Could not believe they had my 4 door truck detailed for $1.99! The detail guy did a great job! More

by STEVESTILES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

AutoStar Chevrolet of Waynesville responded

STEVESTILES72, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

March 09, 2024

Auto Star Chevrolet of Waynesville always gets me in and out in reasonable time. I have been bringing my vehicles to them for the better part of 11 years now. Great service!!! More

by JamGard57
Recommend Dealer
Yes
Employees Worked With
Chance Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Kimberly Shuler, Danielle Ball, James Kilby
Mar 11, 2024 -

AutoStar Chevrolet of Waynesville responded

JamGard57, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 07, 2024

Appreciated all the hard work Holly did helping me with my car issue. Thank you More

by Chowens47
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

AutoStar Chevrolet of Waynesville responded

Chowens47, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 04, 2024

Nice experience at the dealership and let me know what to expect. Good customer service. Thanks More

by MATTHEWDEVLIN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Palmer
Mar 04, 2024 -

AutoStar Chevrolet of Waynesville responded

MatthewDevlin44, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 02, 2024

The service personnel were friendly, professional and knowledgeable. My vehicle was well taken care of in a very timely manner. The pricing was fair. More

by KERRY5456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

AutoStar Chevrolet of Waynesville responded

Kerry5456, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 02, 2024

The Service people were friendly and they got the inspection done quickly. I will definitely call on them again. More

by EMILYSCHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name.
Mar 04, 2024 -

AutoStar Chevrolet of Waynesville responded

EmilySchatfield, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 25, 2024

I wanted a new truck with all the safety features I could get. I talked with the sales staff but particularly Brandon and Heath. They did now have the truck I wanted but they found one at another location More

by crkolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish
Feb 26, 2024 -

AutoStar Chevrolet of Waynesville responded

crkolb, We're absolutely delighted to hear that we exceeded your expectations! Thank you for your glowing review. It was a pleasure serving you, and we're grateful for your appreciation. We're committed to providing exceptional service and look forward to delivering it again in the future! Welcome to the Autostar Family!

February 18, 2024

Waited over 1:45 minutes for a scheduled oil change/tire rotation. They did not reset the tire system. Usually a good experience, not sure what happened this time. More

by MAREED1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Feb 19, 2024 -

AutoStar Chevrolet of Waynesville responded

MAREED1130, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

February 17, 2024

I live in Florida but travel to Waynesville often, on several occasions I have needed a repair or warranty work done and they have been very helpful. I highly recommend Auto Star . More

by SMOORE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Feb 19, 2024 -

AutoStar Chevrolet of Waynesville responded

SMoore95, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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