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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
258 Reviews

258 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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February 13, 2024

I bought my vehicle in South Carolina and recently moved to North Carolina. I've had routine service done, each time the Service Department Staff are helpful, understanding and do their best to accommodate More

by KMCROWE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
Feb 14, 2024 -

AutoStar Chevrolet of Waynesville responded

KMCROWE25, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 03, 2024

Excellent Service as always with explanation of service provided while I waited comfortable in waiting room. Much appreciation More

by alpatbowers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Spooner, Gregory Winsell
Feb 05, 2024 -

AutoStar Chevrolet of Waynesville responded

alpatbowers, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 30, 2024

Once again AutoStar continues to shine. Got to my scheduled appointment and was taken right in. Diagnostic of my check engine light was completed quickly and tires rotated and fluids chan More

by NDNLAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
Feb 05, 2024 -

AutoStar Chevrolet of Waynesville responded

NDNLAWYER, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 29, 2024

Provided what I needed, plus she noticed I needed new tires and she got a price for me. More

by ME28721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Feb 05, 2024 -

AutoStar Chevrolet of Waynesville responded

ME28721, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 26, 2024

Courteous and quick service. Great communication from service advisor and repair resolved issue. Estimate was accurate. More

by APR28779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 29, 2024 -

AutoStar Chevrolet of Waynesville responded

APR28779, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 19, 2024

I always get my services done and they are always friendly and helpful. They even let me know when I have issues with my vehicle and, are able to explain it in a way I can comprehend. Thank you. More

by libbyladie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Spooner, Jonathan Palmer, Tyler Anthony
Jan 22, 2024 -

AutoStar Chevrolet of Waynesville responded

libbyladie, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

January 16, 2024

Good sales person nice friendly outgoing positive clean honest good customer service good cars h More

by Farmboy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Jan 18, 2024 -

AutoStar Chevrolet of Waynesville responded

Farmboy35, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Jan 19, 2024 -

Farmboy35 responded

I don’t see all of the paperwork that I signed and I am not to happy either that I only had an half of a tank in my new Mitsubishi sports car and not an full tank of gas

January 06, 2024

Great service. Friendly staff, very efficient. Holly kept me updated on my vehicle and it was completed in the time I was provided. More

by DYLAN RATHBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

AutoStar Chevrolet of Waynesville responded

Dylan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 31, 2023

I have 2022 Chevrolet Traverse 9,000 miles. My battery was dead service techs could not determine what caused my battery to drain and would not replace the battery. More

by lptlanguages
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Riffe
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

lptlanguages, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 30, 2023

Sales was very cooperative during the telephone contacts. It’s very difficult deal across state line and taxes. I’m satisfied with the outcome. More

by data174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Payne
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

DATA174, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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