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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
258 Reviews

258 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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December 30, 2023

auto Star canceled my appointment because they need to have my car for several days. Because of work I don't have several day6 back to back to be without a vehicle. I had to reschedule for another time More

by THOMASREAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

Thomas, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

December 22, 2023

Very helpful staff members. Requested an appointment and they were able to give it to me. Service is great More

by SCBIANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
Dec 26, 2023 -

AutoStar Chevrolet of Waynesville responded

SCBIANCO, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 13, 2023

This dealership goes out of their way to assist me. The vehicle is the problem, one electrical glitch after another. But the dealership works to resolve problems, and for that I am thankful. Keep up th More

by TDONSON71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Riffe
Dec 14, 2023 -

AutoStar Chevrolet of Waynesville responded

TDonson71, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 08, 2023

Everyone in service was polite. Greeted by multiple people. Truck was done on time and clean when I got it back. Great experience thank yku More

by JMYERS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Miller, he saw me and was my salesperson. He came to say hi, Isaac Riffe
Dec 12, 2023 -

AutoStar Chevrolet of Waynesville responded

JMyers16, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 05, 2023

Fast service. Started on time, ended on time. Found additional work on cabin filter and fixed it quickly. Will continue to use service dept for the third year. More

by ehelfers
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

AutoStar Chevrolet of Waynesville responded

ehelfers, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 01, 2023

I appreciated Stephen’s attentiveness as I explained the concerns with my vehicle, his thorough communication, and his attention to detail. More

by DCT
Recommend Dealer
Yes
Employees Worked With
Stephen Spooner
Dec 04, 2023 -

AutoStar Chevrolet of Waynesville responded

DCT, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

I've had three very positive experiences at this dealership. They have consistently been easy to work with. I bought my vehicle somewhere else, now I wish I would have bought it here. Everyone I More

by MYSIGA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Riffe
Dec 04, 2023 -

AutoStar Chevrolet of Waynesville responded

MYSIGA99, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 23, 2023

Great customer service! I am always pleased with my service! Always willing to help when needed. More

by WELCHCHARMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

AutoStar Chevrolet of Waynesville responded

WelchCharmin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 09, 2023

Holly in the service department was fantastic! Extremely helpful and courteous! She kept me informed and updated. The entire service dept at Chevy did a great job! I really appreciate y’all! Thank More

by Wearedivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

AutoStar Chevrolet of Waynesville responded

Wearedivas, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 07, 2023

Friendly and courteous. Not afraid to ask questions or to reschedule service when running behind. They explain the repairs and you leave knowing what has been done to your More

by JMCCLURE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Blankenship, Jenni Rish
Nov 08, 2023 -

AutoStar Chevrolet of Waynesville responded

JMcclure0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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