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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
267 Reviews

267 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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October 09, 2023

Everyone was very helpful and nice to speak with. Went out of their way to get all the answers to my questions. More

by sacha.bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege, Daniel Milburn
Oct 09, 2023 -

AutoStar Chevrolet of Waynesville responded

sacha.bradley, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 07, 2023

They have gone above and beyond for me . I highly recommend the sales and service staff . More

by susan34
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tullos, and managers.
Oct 09, 2023 -

AutoStar Chevrolet of Waynesville responded

Susan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 30, 2023

Service staff and technician were fabulous. Over achievers abound. Highly recommend these folks if you're in the area and need service on your GM vehicle. More

by JABZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

AutoStar Chevrolet of Waynesville responded

JABZ28, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 30, 2023

Need better trained technicians more help in service department poor quality workmanship few new autos not everyone wants a truck More

by MGRAY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

AutoStar Chevrolet of Waynesville responded

MGRAY67, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

September 27, 2023

Cody Beane was exceptionally helpful in resolving a service issue we had. He was wonderful to work with. More

by MOUNTAINMOON23
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody Beane
Sep 29, 2023 -

AutoStar Chevrolet of Waynesville responded

MOUNTAINMOON23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 26, 2023

The parts department ordered exactly what I wanted and got it there fast. I went over to pick it up but the worker at the counter was frustrated and mad at the world because she had to do more work than n More

by prg2079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy, Jenni Rish, James Miller
Sep 27, 2023 -

AutoStar Chevrolet of Waynesville responded

prg2079, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

September 26, 2023

My visit was very welcoming, friendly check in best of all service tech who informed me when leaving! More

by BOBBYOREAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

AutoStar Chevrolet of Waynesville responded

BOBBYOREAGAN, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 25, 2023

Life is good when you have people you can trust to do good work and treat you fairly. Honest & dependable, that's what AutoStar is to me! They have taken great care of all my vehicles for over a decade. More

by ANDY.SHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

I always receive friendly and competent service at Auto Star. I find them very accomdating. More

by TPSJUDY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish
Sep 27, 2023 -

AutoStar Chevrolet of Waynesville responded

TPSJUDY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 19, 2023

This is the worst dealer I have ever dealt with. Holly was horrible and rude, and I will never go back and will not purchase a vehicle from a place that is unable to service vehicles. More

by KYLE.ELLIOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

AutoStar Chevrolet of Waynesville responded

KYLE.ELLIOTT0, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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