AutoStar Chevrolet of Waynesville - Service Center

Zero customer service. No loaner car. No communication. Promise dates of my cars repair. Kept getting pushed back week by week and then day by day. No loaner car. No communication. Promise dates of my cars repair. Kept getting pushed back week by week and then day by day. More

Appointment went good, it’s always easy to schedule service wait time good service staff excellent service wait time good service staff excellent More

They judged my car and they didn't even get the alignment right my tires sound like they're grinding. And why was it a court low in oil after an oil change? I made an appointment and it still took them three right my tires sound like they're grinding. And why was it a court low in oil after an oil change? I made an appointment and it still took them three days to do a basic service. More

Had a appointment then waited 2 hours for them to tell me they didn’t have the part they knew I needed to fix my car. They knew what part I needed because they had fix the problem before! I will take my busi they didn’t have the part they knew I needed to fix my car. They knew what part I needed because they had fix the problem before! I will take my business elsewhere. Been a customer for 5 years. Waited a week for a call my part was there. No call I had to call them. More

Front line staff member, Holly, took time to explain what was done to resolve a problem, courteous, all smiles, knowledgeable. The mechanic was running a bit slow but I was notified from the start. Not a bi was done to resolve a problem, courteous, all smiles, knowledgeable. The mechanic was running a bit slow but I was notified from the start. Not a big issue for me. I was happy with the service. More

I have purchased several vehicles from AutoStar Chevrolet in Waynesville and they have always provided good service. in Waynesville and they have always provided good service. More

The staff are nice but we are still having issues with our brakes, even after numerous trips and attempts at having them repaired. our brakes, even after numerous trips and attempts at having them repaired. More

Had a transmitter leak so vehicle was in their shop for several days. Provided me a loaner with no issues. Greg, the service technician called me seven times to give me an update. They were very profession several days. Provided me a loaner with no issues. Greg, the service technician called me seven times to give me an update. They were very professional and polite. More

Analyzed my problem with my air conditioning and Fixed my vehicle quickly with no problems! vehicle quickly with no problems! More

You guys are profesional, friendly, knowledgeable And on the ball! Good to have you nearby. on the ball! Good to have you nearby. More