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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
254 Reviews

254 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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June 13, 2023

Front line staff member, Holly, took time to explain what was done to resolve a problem, courteous, all smiles, knowledgeable. The mechanic was running a bit slow but I was notified from the start. Not a bi More

by JANICEWILDCATT343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jun 19, 2023 -

AutoStar Chevrolet of Waynesville responded

Janice, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 12, 2023

I have purchased several vehicles from AutoStar Chevrolet in Waynesville and they have always provided good service. More

by KIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jun 13, 2023 -

AutoStar Chevrolet of Waynesville responded

Kirk, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 12, 2023

The staff are nice but we are still having issues with our brakes, even after numerous trips and attempts at having them repaired. More

by RECLINE1
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jun 13, 2023 -

AutoStar Chevrolet of Waynesville responded

Recline1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 09, 2023

Had a transmitter leak so vehicle was in their shop for several days. Provided me a loaner with no issues. Greg, the service technician called me seven times to give me an update. They were very profession More

by JCHURCH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Jun 13, 2023 -

AutoStar Chevrolet of Waynesville responded

Jchurch1950, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 08, 2023

Analyzed my problem with my air conditioning and Fixed my vehicle quickly with no problems! More

by CIGARRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jun 13, 2023 -

AutoStar Chevrolet of Waynesville responded

CIGARRACER, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 08, 2023

You guys are profesional, friendly, knowledgeable And on the ball! Good to have you nearby. More

by PFRANQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher
Jun 13, 2023 -

AutoStar Chevrolet of Waynesville responded

PFRANQUET, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 07, 2023

Work is good. Very hard for me to leave my car and get to work. Need rentals on site. But will be back. More

by puccasassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jun 08, 2023 -

AutoStar Chevrolet of Waynesville responded

puccasassy, Thank you for writing a review, we greatly appreciate your business!

May 27, 2023

Prompt and efficent. There was no waiting and I was a last minute appointment Good value. More

by tb4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

AutoStar Chevrolet of Waynesville responded

tb4m, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 27, 2023

Greg, the service advisor was amazing! I was from out of town and called and made an appointment, knowing it was Memorial weekend and they got me in for a first service on a new Camaro I h More

by Bobbyreese59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
May 29, 2023 -

AutoStar Chevrolet of Waynesville responded

Bobby, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 23, 2023

Overall it is a good Dealership. Could work on Service Dept repairs cost to Customers.. Personel are good at the service desk (especially Holly V.) And the actual Repair tec' More

by Curt S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Olp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege, Greg Zecher, Dale Hollifield, Rick Chandler, Robert Austin, Stan Loftis, Andy Shelton
May 29, 2023 -

AutoStar Chevrolet of Waynesville responded

Curt, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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