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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
268 Reviews

268 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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April 08, 2023

Always takes care of me. Very friendly staff. Has been very helpful over the years. More

by LynetteM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher, Robert Austin
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Lynette, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

Service was good. Part was ordered and then they was able to get my vehicle fixed that week. More

by CHYDE1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Loftis
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Chyde, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 07, 2023

Called for a service appointment. Told them about my AC not working. Was told it would be under warranty. Come to find out, it wasn’t. Wasted a whole day just to learn that. More

by GGALAVOTTI1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

GGALAVOTTI1020, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 05, 2023

They took my car promptly. It didn't take long to complete the task and helped me with figuring out my headlights! More

by JACKIEPACE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Jackie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 05, 2023

Always great Brian is an excellent mechanic thanks everybody is always nice thank you good by More

by AJCRACKER1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

AJ, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 03, 2023

Great service done quickly with no surprises. Stan did a great job of scheduling my service and keeping me informed on the timeline. More

by BENJAMIN.PARDIECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Loftis
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Benjamin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 03, 2023

Great service and friendly staff and short wait time. Always happy with the service and always on time.. More

by FREED61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Freed61, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 01, 2023

If you’re expecting a full service dealership forget about it and go to Asheville. First off, you can’t even order a part unless it’s M-F no weekends and the service department won’t help in their absen More

by batxxxxcrazy85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

batxxxxcrazy85, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

Apr 18, 2023 -

batxxxxcrazy85 responded

A representative from your dealership called a few weeks ago did a courtesy call and explained to her all the issues I had and she would pass this on to the management team. I have not heard further so I assume this is going nowhere and they really don’t care, won’t do anything in general.

March 31, 2023

My 2021 Chevrolet Suburban from Pennsylvania broke down and was towed to AutoStar. The diagnosis was the #2 lifter failed. Your dealership even though they confirmed the lifter issue when first towed there More

by DOREENCANTALINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Loftis
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Doreen, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

March 30, 2023

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by WPERSON5228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Thank you for your review WPERSON5228!

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