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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
258 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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258 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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March 02, 2021
We worked mainly with James and and he was very informative. Kept us up to date what was going on. Ron had to take over the next day. He was great and telling us about the car we was interested informative. Kept us up to date what was going on. Ron had to take over the next day. He was great and telling us about the car we was interested in. I would give them both a 5 star. More
by Marge59
January 18, 2021
We had an issue that was very frustrating but Thomas handled the situation very well and I was very impressed with him. There were others there also who were very helpful. handled the situation very well and I was very impressed with him. There were others there also who were very helpful. More
by b2151015
Employees Worked With
Greg Zecher,Thomas Hopey,Will Jackson, Greg Zecher
August 07, 2020
Crooks. Went. There. For. A. Front end. Alignment. My. Truck. Was. Drivable. When. I. Left. It. Wasn’t. When. I picked. It. Up. Kept. My. Hundred. Dollars. I. Took. It. Back. And. Picked. It. Up. In. The. Truck. Was. Drivable. When. I. Left. It. Wasn’t. When. I picked. It. Up. Kept. My. Hundred. Dollars. I. Took. It. Back. And. Picked. It. Up. In. The. Same. Shape. They. Are. A. Bunch. Of. Crooks. I. Wouldn’t. Take. A. Wheelbarrow. There. !!!!!!! More
by Jonathansutton749
Employees Worked With
Greg Zecher, Greg Zecher
June 04, 2020
Jenni is awesome sales lady. Just bought my 2nd truck from her. GM issue with the 2017 they wouldn't fix, so I went to Jenni and she got me into my new truck for $6 more a month. Thanks Jenni! from her. GM issue with the 2017 they wouldn't fix, so I went to Jenni and she got me into my new truck for $6 more a month. Thanks Jenni! More
by lamondcrumpler
Employees Worked With
Greg Zecher,Jenni Rish, Jenni Rish, Greg Zecher
December 16, 2019
Most non caring non profeessional service dept I have EVER . These guys are a bunch of smooth talking smiley faced crooks . Tried to tell me I had to buy extra parts for the job because my parts were seized . These guys are a bunch of smooth talking smiley faced crooks . Tried to tell me I had to buy extra parts for the job because my parts were seized . Went to another service center and asked them if they had any problems getting the parts off They said no, that it was just routine stuff . The first week I went to the Auto Star service, they told me they would have to charge me to take the tailpipes off to get my part changed . Those smiles and words are the equivalent of a robber pulling a gun on you and asking you to hand over your wallet . These guys have no integrity and are overly dishonest, even for a dealership . How many thousands of dollars have these guys stolen over the years for unnecessary service to your vehicles ? Think twice before going here. They will beat you if they can . More
by ktarheels23
Employees Worked With
Sarah Davis
November 12, 2019
The Best!! Dewayne Pruett and his service department crew are the best!! Honesty, integrity, dependability and knowledgeable are requirements when working on som Dewayne Pruett and his service department crew are the best!! Honesty, integrity, dependability and knowledgeable are requirements when working on someone's car and they've got it!! Thanks for being there!! More
by Bob N
Employees Worked With
Dewayne Pruett
December 28, 2018
helpful fast and friendly, will recommend. Was greeted promptly, came in for an oil change and was on my way home in less than 30 minutes. fast and friendly, will recommend. Was greeted promptly, came in for an oil change and was on my way home in less than 30 minutes. More
by goofykid23
Employees Worked With
Will Jackson
November 14, 2018
Best dealer service I’ve ever experienced! We were on vacation over 600 miles from home when we encountered mechanical problems with our 2016 Suburban. First thing Monday morning I called Au We were on vacation over 600 miles from home when we encountered mechanical problems with our 2016 Suburban. First thing Monday morning I called Autostar Chevrolet’s service department and spoke to Sean Cash. He was able to get the vehicle in right when I arrived and also was able to provide us with a courtesy vehicle. The service department worked all day, even past their scheduled closing time, to check everything related to this problem, both mechanically and electrically. After replacing the part the technician test drove the vehicle twice, as I said earlier, even when he should have been going home! I am confident I will make it home and there after without ever seeing this particular problem again. This is service you just don’t experience in the city. I hope to move here someday, I am a loyal GM customer and Autostar will have a customer for life! Thank you. More
by GP Ray
Employees Worked With
Sean Cash
November 11, 2018
Thanks for excellent work. Thanks so much for the excellent service that your company recently provided to us in resolving electronic issues on our 2010 Buick. Your staff was f Thanks so much for the excellent service that your company recently provided to us in resolving electronic issues on our 2010 Buick. Your staff was friendly, professional, and efficient; and the work was performed in an expedient and professional manner. Thanks again for a wonderful experience. James E. Harden Colonel, USAF, Retired More
by Seminoles
Employees Worked With
Sean Cash
October 31, 2018
Really took care of us ! Our Corvette broke down and we were 3 hours from home ! Waynesville Chevrolet started working on it immediately, diagnose the problem, got the parts Our Corvette broke down and we were 3 hours from home ! Waynesville Chevrolet started working on it immediately, diagnose the problem, got the parts needed to us overnight and had the repair completed by 11 am the next morning. Everyone there was extremely friendly and we couldn't ask for better service. Walter Davis went out of his way to see that we had transportation to and from our hotel in Cherokee, 30 miles away. Thank you all at Waynesville Chevrolet.😍 More
by 22george
Employees Worked With
Matthew, technician who performed the repair,Walter Davis
