AutoStar Chevrolet of Waynesville - Service Center

Quick and respectful repair I went to the mechanics department to get my first oil change since buying my Chevy Equinox, and upon getting my car back afterwards, I noticed that t I went to the mechanics department to get my first oil change since buying my Chevy Equinox, and upon getting my car back afterwards, I noticed that the mechanic accidentally scratched my steering wheel. I didn’t want to be a big pain, but I was a little bummed with just buying the car and I at least wanted to bring it to their attention so I spoke with Sean about the situation. He was very apologetic and understanding, and assured me that he would definitely speak with someone about it. The next day Sean called me back, and said that the new steering wheel was ordered and on its way (I was shocked! I definitely wasn’t expecting a new steering wheel, I just wanted to make sure they were aware and cautious for the next time.) So the steering wheel came in, and I don’t have a very flexible schedule with working two jobs, and taking care of my babies but they were able to get me in fast and everything was perfect! I am very thankful for management for the way they took care of the situation, also for the mechanics in repairing everything, and especially for Sean for his impeccable customer service. It’s nice that I didn’t have to be a complete jerk for people to go above and beyond what I was expecting. Thank you all! More

Unscheduled drop off for service The service managers are always quick to help. They didn't hesitate to respond to my unexpected service needs this week, and once the problems were i The service managers are always quick to help. They didn't hesitate to respond to my unexpected service needs this week, and once the problems were identified they reviewed each option and confirmed which I preferred before performing the services. More

Great Service Department The service department is one of the best I have ever encountered. The times I have visited the service department all employees have been very helpfu The service department is one of the best I have ever encountered. The times I have visited the service department all employees have been very helpful and friendly. This morning Sean Cash was my service advisor. One of the most friendliest and helpful service advisor I have encountered in any Chevrolet service departments over many years of being a Chevrolet owner. I wished I could remember the service technician name because he took the time to come out and explain what he had found on my 2017 Silverado and he listen to my concerns and answered all of my questions. Great employee. More

Oil change I went in for an oil change and he was very helpful in making that happen for me meanwhile, my tire had a nail in it that I was unaware and he fix tha I went in for an oil change and he was very helpful in making that happen for me meanwhile, my tire had a nail in it that I was unaware and he fix that for me and patch the hole I would recommend will for any work that you need done. More

Great service Every time I have my vehicle serviced here they are professional, keep me well informed, and provide great customer service. I am greeted each time an Every time I have my vehicle serviced here they are professional, keep me well informed, and provide great customer service. I am greeted each time and I always walk out feeling that I was treated fairly and that my vehicle received the service it needed...nothing more and nothing less. More

My 5 Star Experience The Level of Service at this Dealership is Awesome. They have helped me with Major and Minor problems. Whether it’s Tires, oil changes, brakes or an E The Level of Service at this Dealership is Awesome. They have helped me with Major and Minor problems. Whether it’s Tires, oil changes, brakes or an Engine, They go the Extra Mile to make sure My Experience far Exceeded my Expectations and the Price I’m quoted is the Price I Pay. You can’t go Wrong when people are Fair and Honest More

Superior service and technicians. Every time I go to the service department they have always been attentive with my service on all my vehicles. From service advisors to management and Every time I go to the service department they have always been attentive with my service on all my vehicles. From service advisors to management and well qualified technicians you’ll be very happy with Waynesville Chevrolet’s service department. More

Amazing Went for regular service. Deatra is amazing she is so helpful and kind and caring and goes outta her way to make sure you get all that you need Went for regular service. Deatra is amazing she is so helpful and kind and caring and goes outta her way to make sure you get all that you need More

Dewayne Pruett the quintessential service manager I call needing an oil change prior to unexpected trips out of town ( more than once) I am always given fast, reliable and courteous service. I call needing an oil change prior to unexpected trips out of town ( more than once) I am always given fast, reliable and courteous service. More

Always an easy pleasant visit I only go here to get my work done. They always know what I need and get it done quickly. It's super easy to schedule an appointment too. I highly rec I only go here to get my work done. They always know what I need and get it done quickly. It's super easy to schedule an appointment too. I highly recommend it. More