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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
473 Reviews
Call Service Center (828) 452-2841

473 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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August 22, 2023

I already did this so I’m not sure why I’m being asked again. More

by SETHBCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
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Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sethbcole, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

The employees are very courteous and knowledgeable. They made me feel like they were really wanting to make sure my vehicle and I were well taken care of. More

by KARONFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
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Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KaronFowler, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

They were courteous but only had two cars in the showroom. The jeep tricycle was to expensive, couldn't afford it for my grandson the price just wasn't practical. More

by RECONSCOUT101ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RECONSCOUT101ST, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 20, 2023

Longer wait time than usual. But service was done efficiently…Great service department…Always enjoy looking at the new vehicles. More

by BOBBIESUE.711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BOBBIESUE.711, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 18, 2023

Excellent work and fantastic people Love your mechanic tony he always explains what's wrong with my car More

by DADAMS590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Report | Print
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DADAMS590, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 14, 2023

Very fast and I didn’t even know I had a free oil change and tire rotation until I was told. So a super plus that day! Thank you More

by TINA.PILKINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher
Report | Print
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TINA.PILKINGTON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 13, 2023

I made an appointment and waited an hour and a half. I asked several questions, but the service guy didn’t know the answers. This is our 6th car from there. More

by cfewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Porter
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Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

cfewilson, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 13, 2023

Completed service in a timely manner. Staff was very friendly and took care of my vehicle. More

by CODY.BEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cody, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 12, 2023

Very helpful and professional. Facility is clean. Quick processes with purchasing and staff is awesome More

by KATHIFRANCIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Michael Tullos
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Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KATHIFRANCIS48, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 11, 2023

Sales department is deceptive. Total fraud! Would NEVER recommend. Sales manager outright lied and finance manager did as well. More

by JIM@WITHNER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Aug 21, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JIM@WITHNER.COM, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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