AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

I made an appointment and waited an hour and a half. I asked several questions, but the service guy didn’t know the answers. This is our 6th car from there. I asked several questions, but the service guy didn’t know the answers. This is our 6th car from there. More

Completed service in a timely manner. Staff was very friendly and took care of my vehicle. Staff was very friendly and took care of my vehicle. More

Very helpful and professional. Facility is clean. Quick processes with purchasing and staff is awesome Facility is clean. Quick processes with purchasing and staff is awesome More

Sales department is deceptive. Total fraud! Would NEVER recommend. Sales manager outright lied and finance manager did as well. Total fraud! Would NEVER recommend. Sales manager outright lied and finance manager did as well. More

Staff is courteous, work done in timely fashion and done well. Waiting area nice comfortable. Never had a negative experience there. I will most definitely be returning to autostar of waynesville. After pur well. Waiting area nice comfortable. Never had a negative experience there. I will most definitely be returning to autostar of waynesville. After purchasing our 2017 dodge caravan as a used vehicle we were very pleased with it. As we are with the service department there. From check in to check out couldn’t be better! More

Efficient, courteous, and timely. Friendly staff. Very nice waiting area. Easy to make appt. Wait time was short Friendly staff. Very nice waiting area. Easy to make appt. Wait time was short More

As always, my service advisor, Brian, has handled my service needs in an expedient professional manner. He quickly researched and found the best value for me on the purchase of another new oil change s service needs in an expedient professional manner. He quickly researched and found the best value for me on the purchase of another new oil change service package, as my former one had exceeded its limits. More

My son purchased his very first car from this dealership in February of this year. His purchase was a 2017 Chevy Cruze. From the day of purchase this car has had nothing but mechanical problems. It has been in February of this year. His purchase was a 2017 Chevy Cruze. From the day of purchase this car has had nothing but mechanical problems. It has been in the shop 5 times with 3 of those times being in the Autostar service center. The last time the car was at the service center was the end of June 2023. After an almost $600 repair bill the car once again went into protective mode and is undrivable. When my son called the service center about the issue he was told to bring the car back and he would be charged $150 to "diagnose the issue". The car was not fixed the last time it was in the shop and they wanted to charge him again!! Very bad customer service. At this point the car is going back to the finance company. I absolutely do not recommend this dealership. More

Service manager professional. Work on van was excellent. The only issue was with tire rotation. they did not change the tire pressures after rotating. In the Promaster the front i Work on van was excellent. The only issue was with tire rotation. they did not change the tire pressures after rotating. In the Promaster the front is 65 psi and rear 80 psi. More