AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
Waynesville, NC
484 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
When calling to make an appointment to have my car repaired, was told they didn’t make appointments-just be here at 8 when we open and they would take me wherever I fell in line-was also told I would repaired, was told they didn’t make appointments-just be here at 8 when we open and they would take me wherever I fell in line-was also told I would have to wait outside because the waiting room was still being renovated. I didn’t mind this because I was going to have a rental pick me up. So after speaking to whomever has answered their phone that day; I made the arrangements. This was on a Friday and they are closed weekends so on Monday I was there, second in line…. The doors opened at 8 sharp and I was instructed to pull my car in to be greeted by a gentleman by the name Jason. He asked if I had an appointment and I proceeded to tell him about the call i had made Friday and what I was told. Jason was so courteous in how he handled my situation and kept me informed throughout the time my vehicle was being repaired. Thank you so much Jason for being so professional and courteous. More
I have a cross country trip scheduled and the service crew was able to get my Jeep ready to go. crew was able to get my Jeep ready to go. More
Great service. Very knowledgeable employees. Very timely completion. Love the updates and communication throughout the service. Super team!!!! Very knowledgeable employees. Very timely completion. Love the updates and communication throughout the service. Super team!!!! More
Everyone was very friendly and efficient. The customer lounge was super clean and comfortable. I used the express service and was in and out of there in less than an hour. The customer lounge was super clean and comfortable. I used the express service and was in and out of there in less than an hour. More
Great location, easy to work with and fast service. Very nice waiting area. Scheduling for service was done over the phone, scheduling person was very polite. Just all around positive experience. Very nice waiting area. Scheduling for service was done over the phone, scheduling person was very polite. Just all around positive experience. More
Excellent service and good communication ? ? Hi Good communication with Jon Lexow quick service with no problems really pleased with this experience Thanks ? Hi Good communication with Jon Lexow quick service with no problems really pleased with this experience Thanks More
Highly recommend Mike and Dale they both are assets to your company and deserve a increase in pay. your company and deserve a increase in pay. More