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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
484 Reviews

484 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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April 20, 2023

They listened to my concerns and solved the problem. I was treated with respect. I like doing business with this local dealership. More

by PSHAGINAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan, a 5
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PSHAGINAW, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 20, 2023

Great people. Got me in and out quickly. Listened patiently to my questions. Excellent service. More

by GILCHRIST1959@YAHOO.COM
Recommend Dealer
Yes
Apr 20, 2023 -

GILCHRIST1959@YAHOO.COM responded

I highly recommend this dealership. They make the effort to make your time there pleasant and service is outstanding.

May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

GILCHRIST1959@YAHOO.COM, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 01, 2023 -

GILCHRIST1959@YAHOO.COM responded

My pleasure!

April 19, 2023

The service techs were very nice. The new one who set up the appointment needs help. He doesn't know what a Promaster needs. The service in the van was excellent. A problem with tire More

by Chiron_wash@msn.com
Recommend Dealer
Yes
Employees Worked With
Jason and another man. The newer rep was nice but did not know the Promaster service needs
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Chiron_wash@msn.com, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 16, 2023

They special ordered the part I needed and then installed it right away. After a short wait in the customer lounge, I was back on the road feeling very satisfied. Thanks. More

by florida.boater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lexow
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Florida.Boater, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 14, 2023

Everyone was polite and funny and the work was done quickly and efficiently. Good visit. More

by WLTEETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WLTEETZEL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2023

From checking in with Brian, my usual service advisor, through completion of my maintenance needs with Donnie and when needed, your parts department, I always have a pleasant experience at my Waynesville More

by NCNATURALHIGH
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor--Donnie, service technician--and both parts guys!
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2023

We were visiting Waynesville from out of state, when we noticed coolant leaking rapidly from under my Jeep Wrangler. AutoStar was just around the corner, so we pulled in to their service department. The se More

by srinokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roeser
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

srinokee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I cared my jeep Thier two days later it tore up again they lied about price said under 600 the second time when I went get it it was 650 the next day it quit again my battery died o believe they had it 4 More

by Dolores coalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Dolores, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

Apr 20, 2023 -

Dolores coalson responded

So far my jeep ant quit again I brought it to yAl cause I really love my jeep but I'll be back I'm from Bryson and we have nothing out here or I well care it to ga where I bought it things happen I no but 3 times in row

April 08, 2023

Needed warranty work completed which was replacing the dash. All done quickly and efficiently. The staff are easy to talk to and keep you posted on the progress and service. More

by SQUEEN5197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

SQUEEN5197, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

I did not have to wait very long for the service to be quickly completed More

by TMBRHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TMBRHAWK, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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