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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
485 Reviews

485 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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May 07, 2021

BEWARE OF THE FREE OIL CHANGES PROMISED UPON PURCHASE!! I have purchased two, vehicles from this dealership. Upon the purchase of my last vehicle I was told the first two oil changes would be free. The detai More

by BWMD1980
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure of employee's name.
May 10, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com

May 06, 2021

My experience at Autistar was great, from check - to checking out. I believe we worked with Greg who has away of making you feel like you're family. Hi More

by Wyndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
May 06, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar of Waynesville! We truly appreciate your business and are pleased to hear that you enjoyed your experience!

May 01, 2021

Excellent service. Postponed techs lunchbreak to service my truck and get me on my way. Could have made me wait till they went to lunch and came back to finish serving. More

by Ryanwhitson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys, Greg Zecher, Will Jackson, Thomas Hopey
May 04, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you Ryan for taking the tie to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

March 05, 2021

Great Service. Easy drop off process. Work was completed in a timely manner. I plan to continue using this dealership for all my service needs. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 09, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar of Waynesville for all your service needs. We appreciate your business and look forward to working with you in the future!

February 07, 2021

Everything went well and as always it was a pleasant experience and I’ll definitely be back for my next service thank you for the good work More

by stanleycrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jackson
Feb 10, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to write a review. We appreciate your business and are pleased to hear you enjoyed your experience with our service department. We look forward to working with you next time!

January 22, 2021

Daniel was very helpful and pleasant to get help from. I recommend that he gets credit for his professionalism. I will ask for him in the future when having any service done. More

by maxpatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in the service dept.
Jan 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to leave a review. We appreciate your feedback and are pleased to hear that you enjoyed your experience! Come back to see us!

January 22, 2021

This was the best service ever! Daniel was effecient, courteous, and accommodating. He kept us updated on repairs and costs, offered us a ride home so I could get to work that night, and followed up with More

by beigehur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

December 26, 2020

When we arrived we told that they were behind in oil changes but they did the service for us in a satisfactory time. We were pleased. More

by Gladiator Gator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Dec 28, 2020 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for taking the time to write a review. We appreciate your business, come back to see us!

November 28, 2020

Kim Conner is Top Notch! She listens and makes notes and finds out the answer if she doesn't know. Totally Professional, Totally Knowledgeable...she is My GoTo Gal at AutoStar! More

by Jen P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Conner
Nov 30, 2020 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you Jen for taking the time to write a review. We appreciate your business and are pleased to hear you enjoyed your experience!

November 10, 2020

Tyler was a delight to work with. Great personality no bs. We appreciated him and his hardwork. Will def refer out friends. Thank You Tyler. More

by Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Willis
Nov 10, 2020 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We are pleased to hear that you enjoyed your experience with the AutoStar team. Thank you for choosing AutoStar of Waynesville Lorena. Come back to see us!

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