AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Factory recall and diagnostic of uconnect We took our 2019 Jeep Cherokee for factor recall work on the brakes and a diagnostic of the uconnect system. The brakes were repaired and a new uconn We took our 2019 Jeep Cherokee for factor recall work on the brakes and a diagnostic of the uconnect system. The brakes were repaired and a new uconnect system has been ordered. All of the staff were very helpful and the service dept seems to run smoothly. More

State Inspection Vern was my advisor, very knowledgeable. Prompt and courteous. I had an issue with my computer and it wouldn’t pass inspection at another shop, Vern t Vern was my advisor, very knowledgeable. Prompt and courteous. I had an issue with my computer and it wouldn’t pass inspection at another shop, Vern took the time to explain why and resolved the issue. More

Great service I always use the service department for me Lincoln. The people there are very friendly and have always taken care of all of my car needs. I appre I always use the service department for me Lincoln. The people there are very friendly and have always taken care of all of my car needs. I appreciate the way they are very clean with my vehicle, because I am very picky about who gets in my car.. I as low also want to thank Dewayne Pruett and Gregg Zecher for always being so nice. More

Best service in WNC There isnt a better place in WNC to bring your vehicle for service! Dewayne and Greg are fantastic! They service 6 vehicles for me and I wouldn't ta There isnt a better place in WNC to bring your vehicle for service! Dewayne and Greg are fantastic! They service 6 vehicles for me and I wouldn't take them anywhere else. More

Service on my company vehicle Special thanks to Greg Zecher and Dewayne Pruett for getting me in and out quickly. We'll be back, and will be telling everyone where to get the best Special thanks to Greg Zecher and Dewayne Pruett for getting me in and out quickly. We'll be back, and will be telling everyone where to get the best service around!! More

Great service experience! Took my jeep Cherokee in for service and had a great experience! Dewayne Pruett helped me out from start to finish and provides top notch customer ser Took my jeep Cherokee in for service and had a great experience! Dewayne Pruett helped me out from start to finish and provides top notch customer service! More

Vern is a gem- I've had my 2014 Durango in a few times. Each time I've dealt with Vern and he has been awesome. The new remodel is amazing- Tim checked me in and o I've had my 2014 Durango in a few times. Each time I've dealt with Vern and he has been awesome. The new remodel is amazing- Tim checked me in and off I went. They are always super busy, so a little patience may be necessary, but I know my car is in good hands. More

Service Nightmare!!!!! If I could I would give this dealership a zero. This dealership is a joke and should be closed down. The Service Advisors are rude and nasty individua If I could I would give this dealership a zero. This dealership is a joke and should be closed down. The Service Advisors are rude and nasty individuals and are not knowledgeable about dodge vehicles at all. The Service Mananger was no help at all with the problems I was having in his service department. This place is a sorry excuse for Dodge Dealership and only go to this dealership for service if you want to sit their all day and be laughed at. More

Tim Nikkel has always dealt with our Jeep and us on the highest level of service. He explained everything about the servicing. I wouldn't go to any other deal has always dealt with our Jeep and us on the highest level of service. He explained everything about the servicing. I wouldn't go to any other dealer! More

Some people shouldn’t be in the service industry! Today I attempted to take my Jeep to this dealership for the first service and a recall. I had spoken to a service representative that was recommende Today I attempted to take my Jeep to this dealership for the first service and a recall. I had spoken to a service representative that was recommended by a friend about a week ago and was told I didn’t need an appointment. Today, I pulled into the garage around an unattended vehicle parked two or three car length from the garage. A service mechanic asked what I thoughtI was doing...didn’t I see the car in front of me? I thought he must be joking but he had a really nasty look on his face. He thought I was stupid...want to know what I thought? he was the rudest person that I have encountered in all my years of car ownership. I went in to ask for the service person that I had previously spoken with and the cashier was equally uninterested and said he is one of the service men out there. With that attitude, I left and will never return. I bought my car at Skyland Automotive because of the indifferent attitude of the sales department but service dept is worse. GO TO SKYLAND...it’s worth the drive. More