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AutoStar of West Asheville

Asheville, NC

5.0
5 Lifetime Reviews Review Dealership

285 Smokey Park Hwy

Asheville, NC

28806

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5 Reviews of AutoStar of West Asheville

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April 25, 2019

"AutoStar is awesome!!!"

- Dieselrunner

AutoStar was a great place to do business they were tremendously helpful and knowledgeable and helped my family in every way you could imagine. I am so pleased with the Jeep we purchased. I will absolutely recommend people to auto star!!! They took care of everything for me.

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Recommend Dealer
Yes
Employees Worked With
Amanda
September 10, 2017

"Awful experience. Unprofessional"

- Never Deal with AutoSTAR

One of the most frustrating experiences I have ever had with a dealership. Very unprofessional. Drew told me he would call me back in 5 mins. 4 hours later he has one of his internet sales people text me and tell me the truck is out with a customer. I called him 4 times the next day and he can't even return a phone call. Would never recommend this dealership to my worst enemy.

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Recommend Dealer
No
Employees Worked With
Drew, Sales Manager
July 27, 2017

"No pressure experience"

- JET357

We had a very pleasant experience. Took the vehicle for a test ride. Salesman answered all questions. Provided us with a deal sheet and cost out the door with out the normal pressure and hassle of buying a vehicle from a car dealer. They explained the information about financing & warranty options, but again without the pressure I've become accustom to dealing with. The vehicle was prepared on time and as promised for pick up. The team was great to deal with, which was a big help since we don't live in this area. They will definitely been on the short list for the next vehicle we look for.

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Recommend Dealer
Yes
Employees Worked With
Jeremy
May 17, 2017

"Great experience!! "

- AE2015

I cannot say enough good things about this dealership, specifically this location. We worked with Adam and Justin. Both guys were super polite and extremely professional. We told them what we wanted and what budget we were working with. We trusted them to find exactly what our family needed. With great communication, they did just that! We are thrilled with our new Jeep! They exceeded our expectations by far. I highly recommend AutoStar of West Asheville. Thanks for such a positive experience. Oh, and let me just mention how busy these guys were! It was a bit overwhelming, even for me. But they handled it like pros. Greeting every customer, explaining (in detail) every paper we were signing. Not once did I feel rushed. Their eagerness to help, not only us.. but everyone, truly amazed me. Looking forward to future business with you guys.

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Recommend Dealer
Yes
Employees Worked With
Adam Rice, Justin Godwin
March 26, 2017

"Very pleasant to deal with"

- Eric123

Very good service, politeness, eagerness, and very helpful! We were greeted and helped quickly! We worked with Adam and Justin! Great guys! Love our new ride!

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Recommend Dealer
Yes
Employees Worked With
Adam Rice and Justin!
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