Autobahn USA Westborough

Not what I Expected! was in the market for a BMW X3, so I went to my local BMW dealership to test drive since I am in Southern NH and Autobahn was about an hour away. I lo was in the market for a BMW X3, so I went to my local BMW dealership to test drive since I am in Southern NH and Autobahn was about an hour away. I loved the car and of course they tried to convince me that the car was worth what they were asking (way overpriced) because it was CPO. I called Autobahn on a Saturday and spoke with Shannon, who made an appointment for us to come in on Sunday. We got there a little before they opened so we started to look around a little and ran into Kyle, the sales manager. He was extremely nice and we told him what car we were looking to test drive. He brought us inside where we met Dominique. Four hours and several test drives later we decided on my car. They were extremely accommodating, provided the car fax and the service records for what they had done on the car, since they bought it. My husband asked a ton of questions and Dominique was never bothered by them. Kyle also answered every question we had and was very honest. The bumper on the car was a little weathered looking and Kyle agreed to have it painted. We picked up the car that Thursday, which was Dominique's day off, but she met us there anyway. There was a small scratch on the hood that was supposed to have been touched up. Dominique brought it right down to the body shop while we were completing the paperwork with Paul. We were offered options for extended warranties , which were bumper to bumper. There was no pressure from Paul at all and we do not usually do warranties on anything but considering BMW's are very expensive to repair we felt it was a wise investment. We ended up with the BMW that I wanted, with an extended warranty, for less money and less mileage than the car at the BMW dealership. My sister was in the market for a new vehicle so I told her to check out Autobahn. She went in on Thursday, test drove one she liked, brought her husband back today and they just purchased an Acura RDX from Autobahn!!! From Shannon, the coordinator, to Kyle, the manager and Dominique, our salesperson and Paul in Finance/Business office, we could not have had a better experience. I love my car! More

A Stress-free Buying Process If you know what you are looking for, this is the ideal place to buy your car. My sales rep, Ed P, was knowledgeable, helpful and no b/s. It helps to If you know what you are looking for, this is the ideal place to buy your car. My sales rep, Ed P, was knowledgeable, helpful and no b/s. It helps to know what your intended purchase is worth and what you realistically can get for your trade-in; they are a low margin, high volume operation so there is little wiggle room (not no wiggle room, though). I felt like the entire process was fair, transparent and I would definitely go back for my next car. More

Straight talk; great price!!! Having to travel down from from NH, Josh made the buying process as easy as it could be. Minimal run around, prompt service, great price!!! Having to travel down from from NH, Josh made the buying process as easy as it could be. Minimal run around, prompt service, great price!!! More

Friendly & Honest I found a car I was interested in on CarFax website and had been contacted by Shannon Stewart, Client Care Specialist, who suggested that I take a loo I found a car I was interested in on CarFax website and had been contacted by Shannon Stewart, Client Care Specialist, who suggested that I take a look at the car I was interested in, so I made the appointment to drive the car. I arrived at dealership and was greeted by JD LaBruzzo who brought the car around for my test drive. Car was exactly as described, no surprises. I have purchased a total of 68 vehicles in my life, so far. I can honestly say that Shannon and JD both were a breath of fresh air. The automotive sales industry would do well to model themselves after them. I could not be more pleased with my buying experience. I would recommend your dealership to anyone. Keep Up The Excellence! Thanks, Mike Groulx More

Buying A3 at Autobahn USA I had a great experience purchasing my Audi A3 from Autobahn USA. The price for the car was about $2,000 less than other places selling similar A3s. T I had a great experience purchasing my Audi A3 from Autobahn USA. The price for the car was about $2,000 less than other places selling similar A3s. The salesman JD did a great job explaining the features, car history etc and made car buying quick and easy. . More

Not You Typical Car Buying Experience!! Absolutely Fantastic Experience dealing with The Sales and Management team at Autobahn. I traveled all the way from NY to buy a car from Autobahn and Absolutely Fantastic Experience dealing with The Sales and Management team at Autobahn. I traveled all the way from NY to buy a car from Autobahn and since I had never dealt with them before, decided I needed to see the car before I completed the transaction. Well next time, I will buy it sight unseen - Everything represented online was exactly correct. I arrived a couple hours earlier then scheduled, but Kyle (Manager) got another sales person to assist me to help expedite the process. Big thanks to Dominique, Josh, Marc in Finance, and Sales Manager Kyle, and the Owner - Sam, First class people & experience - not to mention the great cars they have. I have purchased many cars in my life and cannot recall a better experience - most often I dread dealing with car buying, but not here. More

Sincere & Easy to Deal With I was very specific with the car I was seeking which was not in ample supply. Not only did they have the car I was seeking the price was EXTREMELY co I was very specific with the car I was seeking which was not in ample supply. Not only did they have the car I was seeking the price was EXTREMELY competitive. We had a deal done with 30 minutes if that. More

Honest and dedicated Josh and Jason were very pleasant and did a great job! Honest through the whole process. Would highly recommend them and will definitely go back Thank Josh and Jason were very pleasant and did a great job! Honest through the whole process. Would highly recommend them and will definitely go back Thanks guys! More

Honest and simple process. Ed and the team at Autobahn delivered on everything they promised. No back and forth - just a straight forward and quick process. Would recommend to o Ed and the team at Autobahn delivered on everything they promised. No back and forth - just a straight forward and quick process. Would recommend to others and use again. More

Amazing customer experience My experience at Autobahn USA was exceptional. From the moment I walked in with a specific car in mind through the delivery and purchase of the car wa My experience at Autobahn USA was exceptional. From the moment I walked in with a specific car in mind through the delivery and purchase of the car was exceptional. My salesperson, Roman, was very outgoing and knowledgeable of the cars on the lot and was always willing to go the extra mile for his customer. He was always available to talk and he even picked me up from the local train station when I picked the car up! More