Autobahn Volvo Cars Fort Worth - Service Center
Fort Worth, TX

613 Reviews of Autobahn Volvo Cars Fort Worth - Service Center
Payment for EXCELLENT customer service!!! Excellent customer service by all involved throughout the entire process, from the initial call to schedule the appointment all of the way through dea Excellent customer service by all involved throughout the entire process, from the initial call to schedule the appointment all of the way through dealing with the payment at the cashiers desk. My only low rating below is due to paying having to pay $206 to replace a Xenon low beam headlight.....WOW!!! More
Fantistic Customer Service The employees really care. They responded quickly anytime I called with a question, kept me up-to-date with repairs needed, and helped push the insura The employees really care. They responded quickly anytime I called with a question, kept me up-to-date with repairs needed, and helped push the insurance company to make a decision. They go above and beyond to do the right thing for the customer. More
Service is always wonderful at Autobahn Volvo! Everyone at the service department at Autobahn Volvo is professional and courteous. The work is done promptly, and they always keep me updated as to Everyone at the service department at Autobahn Volvo is professional and courteous. The work is done promptly, and they always keep me updated as to the status. Having a loan car is a real plus, as well, while the service is being performed. More
Car inspection and time spent to have inspected I have had three Volvo's from Autobahn. They always know me by name at the service office and are quick when I wait on a service and I love that when I have had three Volvo's from Autobahn. They always know me by name at the service office and are quick when I wait on a service and I love that when I need a loaner car I can call ahead and have the use of another Volvo while mine is in service. More
Great sales dept but the service department is terrible. Great place to buy scar. Just don't expect help getting all the features set up or working properly. The service manager Jeff said "oh, I don't like Great place to buy scar. Just don't expect help getting all the features set up or working properly. The service manager Jeff said "oh, I don't like that feature so I just unclick it!" Not what I wanted to hear when that feature was a huge selling factor for us. And we are still fighting to get the mirrors working correctly. More
Always a breeze to keep my car in good shape! It again was so easy to book my oil change at Autobahn. I called in made an appointment with a loaner car, so I could go back to work while they atte It again was so easy to book my oil change at Autobahn. I called in made an appointment with a loaner car, so I could go back to work while they attended to my car. I forgot about my appointment and at 10 called and they said come on up! I came in, dropped off my car and was on my way to work in 5 minutes. Picked it up at 4 and they told me my back brakes were getting bad and they changed them because I had the warranty. So glad I didn't have to come back another day to get the brakes repaired! Always friendly staff. More
Consistent Excellence I have been an Autobahn Volvo customer for 13 years. The service I get is consistently excellent. They never have a bad day. The employees are always I have been an Autobahn Volvo customer for 13 years. The service I get is consistently excellent. They never have a bad day. The employees are always considerate and helpful. More
I've always had a a good experience with Autobahn Lisa in service and man with beard in service - both great, patient and explain details. Mike Greenfeder also great in sales. Great experience overa Lisa in service and man with beard in service - both great, patient and explain details. Mike Greenfeder also great in sales. Great experience overall great. More
Excellent Service I stopped to have my oil topped off on Saturday March 25, 2017. You do not have to have an appointment for this service but when they took it back the I stopped to have my oil topped off on Saturday March 25, 2017. You do not have to have an appointment for this service but when they took it back they inspected my front brake pads which were very worn and might damage the rotors. So they replaced that day. More
Relaxing wait With all the road construction going in in Fort Worth I didn't really want to get a loaner car and come back later. So I scheduled a "wait" appointme With all the road construction going in in Fort Worth I didn't really want to get a loaner car and come back later. So I scheduled a "wait" appointment and it was a great decision. The service advisor said it would be as quick as they could do it and my wait was great. I settled into a comfy chair, made a few calls, and helped myself to a snack. Before I knew it my car was ready to go. Great service department! More