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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,439 Reviews

2,439 Reviews of Autohaus on Edens - Service Center

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March 05, 2024

Tom was awesome to work with , he is very attentive and makes good decisions in prioritizing your car care . More

by jklimediotis
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri Psihogios
March 04, 2024

I was disappointed that the certified car that I just bought in September needed $900 of maintenance. It was quite an unwelcomed surprise, and then to be charged for washer fluid too, made it even worse More

by RONNIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Sanchez
March 04, 2024

lovely environment with friendly staff, as well as timely and consistent communication~ thank you all so much for your effort More

by cwhelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
March 02, 2024

Eddie is always a pleasure to deal with. Very helpful and knowledgeable. I appreciate his guidance and advice. More

by BJILIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

My care was taken care of and returned to me same day. Thank you for your service. More

by suehendrick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
February 28, 2024

Jorge explained each of the repairs recommended clearly and kept me apprised of progress until the work was completed, on time. I didn't work with any other people on this visit. More

by DPIERSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
February 28, 2024

Ryan was terrific - helpful and courteous. The woman that took my car and gave the loaner was outstanding, friendly, accommodating, and so helpful. More

by dkrammer
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Took it in for service and Alejandro did a good job, good pricing too compared to other dealerships More

by briofact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
February 27, 2024

Great service, felt welcomed and appreciated. The small repair was done quickly and professionally. Will use this dealership again in the future. More

by YAVI TERZIYSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
February 23, 2024

Very confusing dealing with insurance company and Mercedes dealership along with a separate body shop. Never felt I was getting the whole story More

by JAALBREGTSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
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