
Autoland Chrysler Dodge Jeep
Springfield, NJ
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Danny Padia Service tech Danny Padia has given me the best customer service experience that I have ever received when it comes to dealer service. He is very knowledgeable, cou Danny Padia has given me the best customer service experience that I have ever received when it comes to dealer service. He is very knowledgeable, courteous and professional. He addressed all my issues I had with my 2014 Grand Cherokee, unlike other guys I dealt with at that same dealer. Not sure how long Danny has been working at Auto Land but I would like Danny to be recognised by the Management team for doing an excellent job. Please make sure Management receives this survey. More
Warranty service Check Engine Light Andrew followed vehicle's work through entire process; called me to provide updates and advise once completed. Paperwork was ready when I arrived to Andrew followed vehicle's work through entire process; called me to provide updates and advise once completed. Paperwork was ready when I arrived to pick up Jeep More
Staff was respectful of my time Offer was clear no hidden charges. They did not rush your decision and were willing to go into detail when comparing different models and features Offer was clear no hidden charges. They did not rush your decision and were willing to go into detail when comparing different models and features More
Great experience Friendly salesman, clean place.cars outside should be better taken care of as far as cleaning/washing. Prices very negotiable and fair to work with. Friendly salesman, clean place.cars outside should be better taken care of as far as cleaning/washing. Prices very negotiable and fair to work with. More
Autoland Review by Nayland Smith Aldeen, my saleman was very helpful and knowledgeable. His friendly demeanor also made the purchasing process enjoyable. Autoland was very accommo Aldeen, my saleman was very helpful and knowledgeable. His friendly demeanor also made the purchasing process enjoyable. Autoland was very accommodating in helping me to get to a price point with which I could be satisfied. Great Job More
Reliable service The service was fast and on time, no one pressure to you to do anything else but what you came for. I would recommend this place to my friends The service was fast and on time, no one pressure to you to do anything else but what you came for. I would recommend this place to my friends More
Mechanic did a nice job. I had a hitch installed on my diodge Durango and also an oil change. The job went very well and the mechanic did a nice job. The only negative I have I had a hitch installed on my diodge Durango and also an oil change. The job went very well and the mechanic did a nice job. The only negative I have is with the communication with the dealership. You cannot get thru with your calls and are on hold forever. I got cut off multiple times and I did not get a call back as requested on my voice mail. The people at the dealership are very friendly and accomadating in person. Maybe they need someone dealing with the over the phone customer service. Also a suggestion for the dealership to add better lighting in the bay areas as it is very dim for the mechanics. They should go LED and save monies on electric and also brighten up the place. More
Excellent service Salesperson Walter was great and professional. He expedites the process with excellent customer service. I will recommend him to family and friends. Salesperson Walter was great and professional. He expedites the process with excellent customer service. I will recommend him to family and friends. Definitely, I will buy another vehicle from him. More
Recall madness I am always happy with my treatment there -I have been going to this dealer for years - after another dealer couldn’t fix my car . I am always happy with my treatment there -I have been going to this dealer for years - after another dealer couldn’t fix my car . More
Good quality service. Good service great staff keep up the good work. I made an appointment for a recall went there they took care of it no question asked I'm a satisf Good service great staff keep up the good work. I made an appointment for a recall went there they took care of it no question asked I'm a satisfied customer. Keep up the good work. More