Autoland Chrysler Dodge Jeep

A GREAT FIRST TIME SERVICE EXPEREINCE! It was my first time at this dealership to get an oil change for my Jeep Grand Cherokee. I was appointed to Alberto Gomez who was my service advisor. It was my first time at this dealership to get an oil change for my Jeep Grand Cherokee. I was appointed to Alberto Gomez who was my service advisor. Alberto went out of his way to not only have the oil and filters changed on my vechile but he also suggested I complete a couple of recalls the car was due for and major software updates. Usually in my previous expereince with my other vechiles, the dealerships rather you do the oil change you came in for and then scedule another appt. for this type of work so they book another appointment for you as it does take some time to complete. As I waited, I was treated like family, Alberto offered me food, coffee, etc. and kept me informed throughout the ENTIRE process. I felt respected as a client and safe with these guys that everything was going to be taken care of--- I had previous luxury cars and never received this type of service when I brought my cars in for service, as I received this Saturday, 11/01 from this dealership. Will I bring my car back there for any future servicing to Alberto? YES, only Alberto. Thank you Alberto for making this a quick and no headache guarantee! More

A Really Good Service Experience Alberto Gomez is great to deal with. I'm a relatively new client with my 2014 Jeep Cherokee and have been in for an oil change and a software update Alberto Gomez is great to deal with. I'm a relatively new client with my 2014 Jeep Cherokee and have been in for an oil change and a software update on transmission and U-Connect. I very much appreciate the fact that he doesn't make promises about delivery time that he can't keep. Recently, I was expecting my car to take about 4 hours for the software updates. My car was ready in much less time. I did arrange with him to have the car dropped off at night and would arrange a ride in the morning. My car was ready early--when I arrived. Thank you to Alberto and the team! More

Best experience I have ever had at a dealership! The Team at Autoland treated me and my wife with the greatest care. They listened to our needs (a safe 4WD-winter ride for my pregnant wife and soon The Team at Autoland treated me and my wife with the greatest care. They listened to our needs (a safe 4WD-winter ride for my pregnant wife and soon to be new baby girl, and, something fun for me to drive). After walking us through a few models and the options on each, we talked pricing. We settled on a 3-year lease of a Grand Cherokee Overland. From there, they took care of everything and made the experience easy and enjoyable for us. I'll likely purchase all my vehicles from Autoland moving forward and have already recommended them to friends!! A+!! More

Very dissatisfied Too many problems with my jeep, disrespect from the service, dents and scratch on vehicle. I will never recommend to anyone ever. Very dissatisfied, h Too many problems with my jeep, disrespect from the service, dents and scratch on vehicle. I will never recommend to anyone ever. Very dissatisfied, horrible. More

Extended Warranty Reimbursement Paid! I bought a 2013 Dodge Charger a year and a half ago from Autoland. I also bought the Total Care Extended Warranty. The warranty came with Tire Cover I bought a 2013 Dodge Charger a year and a half ago from Autoland. I also bought the Total Care Extended Warranty. The warranty came with Tire Coverage for 36,000 miles. I had an emergency situation 2 weeks a go, in which I got a flat tire. I live 45 miles from the dealership, and it happened on a Saturday at 3pm. I took the car to a tire place, and replaced the tire out of pocket. I filed a claim with Total Care, and 2 weeks later I got a check back for the whole amount I spent out pocket. That is great service! Doug Lemberg New Milford, NJ 07646 More

2014 Jeep Cherokee This is the second jeep product I purchased for Autoland and both times I delt with Cesar. He made it fast and simple. Just like it should be. This is the second jeep product I purchased for Autoland and both times I delt with Cesar. He made it fast and simple. Just like it should be. More

Excellent Service Car was brough in for regular servicing and they were friendly, neat, and true to their word, on time with the delivery. I was apprasied of the statu Car was brough in for regular servicing and they were friendly, neat, and true to their word, on time with the delivery. I was apprasied of the status and was not surprised with any charges. More

First Rate Salesmanship Phillip Merrill was the salesman I dealt with and he was a perfect gentleman and made what has traditionally been a horrific experience in the past in Phillip Merrill was the salesman I dealt with and he was a perfect gentleman and made what has traditionally been a horrific experience in the past into a most pleasant experience with a perfect salesman who was knowledgable, experienced and a man of his word. I really appreciated dealing with Phillip and he is an extraordinary asset to Autoland Chrysler. I would definitely only buy from Phillip in the future whenever purchasing a Chrysler, Dodge or Jeep product. Thank you Phillip. More

Buy new car Excellent and very professional service! Philip Merrill was so pleasant to deal with. He explained everything that was to be done and made appropriate Excellent and very professional service! Philip Merrill was so pleasant to deal with. He explained everything that was to be done and made appropriate recommendations for our new Grand Cherokee car. I give thumbs up rating to Autoland Service Department! More

Thumbs Up! Excellent service! Pete Cavaleiro was so pleasant to deal with. He explained everything that was to de done and made appropriate recommendations on th Excellent service! Pete Cavaleiro was so pleasant to deal with. He explained everything that was to de done and made appropriate recommendations on the proper maintenance of my RAV4. I give thumbs up rating to Autoland Service Department! More