Autoland Chrysler Dodge Jeep

EVERYONE IS VERY INVITING AND HELPFUL. WHEN I ARRIVED THE NEXT MORNING IN A SNOWSTORM, EVERYONE ASSISTED IN GETTING MY VEHICLE WARMED UP AND SNOW/ICE FREE. NEXT MORNING IN A SNOWSTORM, EVERYONE ASSISTED IN GETTING MY VEHICLE WARMED UP AND SNOW/ICE FREE. More

As is with almost all dealerships, this dealership is pressuring you to buy a vehicle. I could never fault the salesperson who I really can't remember the exact 1st name, but it's close to Santigul (or w pressuring you to buy a vehicle. I could never fault the salesperson who I really can't remember the exact 1st name, but it's close to Santigul (or whatever it is). He's been very helpful and was really friendly in determining what I want. He was so accomodating with the test drive and he even asked me if I wanted to drive the car more. Although it's not the exact car I want, I was pretty sure I'll make a deal with them as my 1st impression was pretty good. I even went on to give them my credit application, and my credit card for a deposit for a car they can do a dealer trade with. But the problem started when his Manager, Jerome, came to see me. He was telling me that the option I wanted is impossible and was arguing with me even though, the feature (2nd-row bench seat) is standard with the Durango RT. I'm not sure if they just don't want to help me with what I really want, or just flat-out lying to me. In the end, he doesn't want to budge and kept arguing with me that option is not available, I just fumed and told him I can't deal with them. I quickly deicided I don't want to do business with them as that's not how you deal with your customer. I work in a customer service and sales environment and I understand a Salesperson's desire in closing a sale, but that's not how a person should treat a customer. I was asking to give them my keys but obviously they still want to make a sale with me and kept on delaying in giving me my keys and credit card. In the end, when I insisted with Anthony, to give me my keys and credit card, he shouted at me and told me to "Get the xxxx out, you're rude", when in the 1st place, I wasn't the one who was trying to argue and just want to, per his words, get the xxxx out of there, because of the way they treated me. Now, even though I already told them I don't want to do business with them, I received an alert from my LifeLock Subscription that they still ran a credit check. In which I will file a complaint with the Better Business Bureau. The regular Salespeople there are friendly, but if you get past them and speak to the "higher-ups", good luck in having a respectful conversation. Either they just don't know the features of the car they're selling... Or just flatly lying to you and forcing you to buy a car from their lot. More

Great service department and customer service. Will tell friends about this dealer. Cleanliness overall show room and bathrooms. Don't have anything bad to say about this dealer. Everything is good about friends about this dealer. Cleanliness overall show room and bathrooms. Don't have anything bad to say about this dealer. Everything is good about them. More

Friendly, professional associates. Clean and comfortable waiting area. Love the extra touch of free drinks, bagels and muffins. All in all a great experience. I would definitely recommend to friends and fam waiting area. Love the extra touch of free drinks, bagels and muffins. All in all a great experience. I would definitely recommend to friends and family. More

I have been with auto land for over15 years plus brought 3 vehicles and my daughter just purchase her first vehicle the people at this dealship are true professionals and rated number 1 in my family for Cu 3 vehicles and my daughter just purchase her first vehicle the people at this dealship are true professionals and rated number 1 in my family for Customer Service no Hassle and trustworthy ! More

Good work as usual guys!!appreciate the great service and courtesy!!I brought two vehicles from Autoland..My salesman Mr Duke was a charm very kind..wish him and Kash all the best..My family and I thank you! courtesy!!I brought two vehicles from Autoland..My salesman Mr Duke was a charm very kind..wish him and Kash all the best..My family and I thank you!! More

Excellent buying experience for a 2013 Toyota Camry, we were there for 3 hrs and drive off with the new car. I did months of reach and this was the best deal and a excellent experience. This will be my 6 t were there for 3 hrs and drive off with the new car. I did months of reach and this was the best deal and a excellent experience. This will be my 6 th Toyota, I still have my 2004 Highlander and 2007 4runner. This car for my son. All the Toyota I had go over 300,000 miles. More

I went today(08/31/13) to buy a certified pre owned vehicle. I went there on the day before to discuss the price. Today I went again to purchase the car and they didn't follow what we discussed. I just vehicle. I went there on the day before to discuss the price. Today I went again to purchase the car and they didn't follow what we discussed. I just realized looking at the contract. They took advantage of me. They said it'd be $10,800 and it ended up being 13,000 without taxes, MV and all the other htings we have to pay for. I really don't know what to do. Please, don't buy at Autoland, they aren't trustworthy. More

Ed Hirschberger provide us with friendly, and professional service. He took care of my vehicle as soon as I had arrived, explained to me what was going to be done and kindly asked me to wait in t professional service. He took care of my vehicle as soon as I had arrived, explained to me what was going to be done and kindly asked me to wait in the waiting until the service was done. Before I knew it the car was ready and I was on my way. More

I was on my way out the door. Arial Guzman made me feel comfortable and relaxed. He made the process pleasurable, he sealed the deal. comfortable and relaxed. He made the process pleasurable, he sealed the deal. More