
Autoland Chrysler Dodge Jeep
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,370 reviews
I highly recommend Anthony (Service Advisor). If it was not for him, I would have waited 3 weeks for my brakes to be changed. When I called the service appointment and I explained my brake situat If it was not for him, I would have waited 3 weeks for my brakes to be changed. When I called the service appointment and I explained my brake situation, the lady said that I would have to wait until August 23rd to help an appointment (I called August 1st). However, when I called Anthony at the service desk and explained to him my situation, he said, "bring it today and we will help you." He heard my concerned and he helped me. Not only was I able to get my brakes, but Anthony helped me by calling the warranty for another part that I needed to be changed. I highly recommend Autoland. It is the only place I take for my van to get work done. Thank you for all you do. I highly recommend Anthony the service advisor. More
Everybody is very helpful services excellent and they treat me with respect I would definitely recommend this dealership very comfortable and pleasant atmosphere treat me with respect I would definitely recommend this dealership very comfortable and pleasant atmosphere More
This is the third time we purchased a car at Autoland, and the professionalism of the staff is a 100% satisfactory. Thanks for all your help and keep up the good work. and the professionalism of the staff is a 100% satisfactory. Thanks for all your help and keep up the good work. More
I have purchased 2 Jeep Cherokee's here. Always had a positive sales experience. But buyer beware once you purchase a vehicle if you need any type of service you will be disappointed and fru Always had a positive sales experience. But buyer beware once you purchase a vehicle if you need any type of service you will be disappointed and frustrated with the experience. Currently have no AC in my 2020 cherokee and contacted them to schedule a repair and the earliest appointment was >1 away before they could even look at it. There excuse was they are delayed receiving parts on vehicles already there. Ok, but perhaps they could have offered to take a look at it and see if it is something that could be an easy fix instead of just nope earliest we have is a month away. Expecting someone to drive around in over 90 degree heat without AC demonstrates their lack of compassion and overall poor customer service. They absolutely lost any future business from me. More
Thank you for making all the process not so stressful . Everybody was super professional and nice .. I recommend Autoland to anybody really they answer all our questions that were many believe me !! They Everybody was super professional and nice .. I recommend Autoland to anybody really they answer all our questions that were many believe me !! They explain every detail and Made the process more easy .. thank you !! And offcourse we love our new purchase ! More